Customer Care Agent
2 weeks ago
**Responsibilities**:
- Resolve customer issues and complaints in a professional and timely manner.
- Record and maintain customer interactions, ensuring accurate documentation in the customer relationship management (CRM) system.
- Guide customers through troubleshooting steps for product or service-related issues.
- Coordinate with other departments to ensure customer needs are met and escalate complex issues when necessary.
- Provide product recommendations and suggest additional services to customers where appropriate.
- Follow up with customers to ensure their issues are resolved and they are satisfied with the service.
- Stay updated on company products, services, and policies to offer informed assistance to customers.
- Maintain a positive and friendly attitude while handling high call volumes or challenging customer interactions.
- Participate in team meetings, training sessions, and other activities to improve customer service skills.
**Requirements**:
- High school diploma or equivalent.
- Previous experience in customer service or a related role.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Proficiency in using customer relationship management (CRM) software and Microsoft Office suite.
-
Customer Care Agent
1 month ago
Dubai, United Arab Emirates RAD Holiday Homes Full timeJoin Our Team! Customer Care Agent Position Available Are you passionate about providing exceptional customer service? Do you thrive in a dynamic, multi-cultural environment? If so, RAD Holiday Homes invites you to be part of our team as a Customer Care Agent! Company Overview: RAD Holiday Homes is a leading DTCM licensed Operator for short-term rentals in...
-
Customer Service Agent
1 month ago
Dubai, United Arab Emirates ALTIUS CUSTOMER SERVICE Full timeHELLO CANDIDATES, We are hiring for an ENGLISH speaking FEMALE agent for our client in the Middle East, we require someone who is fluent in English and has some experience in the Call Center field. Thank You. **Salary**: AED3,000.00 - AED3,200.00 per month **Experience**: - customer service: 2 years (required) **Language**: - ENGLISH (required) Shift...
-
Customer Care Agent for a Healthcare
3 weeks ago
Dubai, United Arab Emirates Concentrix Full timeAbout the jobJobTitle:Customer Care Agent for a HealthcareCompany with English andFinishJobDescriptionWekeep growing!Our brand-newclient is a science-led global healthcare company with a specialpurpose to improve the quality of human life by helping people domore, feel better а live longer.Looking for ajob where you can really help people? Join ourCustomer...
-
Customer Service Agent
4 weeks ago
Dubai, United Arab Emirates Guardforce Security UAE Full timeGuardforce security services is proud to announce a vacancy has been placed for a Customer Service Agent. - Excellent communication - Good literacy - Be able to speak English and Urdu/Hindi - Presentable - Confident - Good hospitality - Good customer care skills, honesty, punctuality &integrity JOB REQUIREMENTS: - Proven minimum 1 year in UAE working...
-
Customer Service Agent
4 weeks ago
Dubai, United Arab Emirates Guardforce Security UAE Full timeGuardforce security services is proud to announce a vacancy has been placed for a Customer Service Agent. - Excellent communication - Good literacy - Be able to speak English and Urdu/Hindi - Presentable - Confident - Good hospitality - Good customer care skills, honesty, punctuality &integrity JOB REQUIREMENTS: - Proven minimum 1 year in UAE working...
-
Customer Care Lead
3 weeks ago
Dubai, United Arab Emirates LANDMARK Group Full timePrevious experience in a call center environment as a Quality Lead for a minimum of two years, with a focus on quality assurance and monitoringIncrease and maximize productivity targets through driving retail KPIs and operation basicsWork effectively with call center teams, supervisors, and managers to implement quality initiatives and drive...
-
Customer Care Lead
3 weeks ago
Dubai, United Arab Emirates LANDMARK Group Full timePrevious experience in a callcenter environment as a Quality Lead for a minimum of two years,with a focus on quality assurance andmonitoringIncrease and maximize productivitytargets through driving retail KPIs and operationbasicsWork effectively with call center teams,supervisors, and managers to implement quality initiatives anddrive performanceStrong...
-
Customer Care Executive
4 weeks ago
Dubai, United Arab Emirates Al Nadik Trading Full timeWe are looking for a Customer Care Executive to provide excellent service and support to our clients. You will handle customer inquiries, address concerns, and ensure customer satisfaction. **Responsibilities**: - Resolve customer issues promptly and professionally. - Provide accurate information on products, pricing, and orders. - Process customer orders,...
-
Customer Care Assistant
4 weeks ago
Dubai, United Arab Emirates "BD SELECT" Full timeWe are looking for our client in food industry a Customer Care Assistant **The role** - Update partners on order changes (lead time, product availability, shelf life) - Assist partners with customer care inquiries - Generate sales leads that become new clients on Salesforce CRM - Identify and analyze client needs to ensure satisfaction, give product/service...
-
Customer Care Executive
4 weeks ago
Dubai, United Arab Emirates Aster DM Healthcare Full timeAre you ready to make a positive impact on patients' healthcare journeys? We're looking for a dynamic Customer Care Executive to join our team in the United Arab Emirates (UAE). Here's your chance to be the first friendly face that patients encounter and help them navigate their healthcare experience. **Your Role**: As a Customer Care Executive, you'll be...
-
Customer Care Executive
1 month ago
Dubai, United Arab Emirates AL ASAYEL HEALTH & SAFETY FZE Full time**Full job description** As a Customer Care Executive at Al Asayel Health & Safety, you will play a crucial role in ensuring our clients receive the highest level of service and support. You will be responsible for establishing and maintaining positive relationships with our clients, addressing their needs, resolving inquiries, and ensuring their overall...
-
Customer Care Manager
3 weeks ago
dubai, United Arab Emirates Chalhoub Groups Full timeResponsibilities:• Hire and train a strong Customer Care team with a strong sense of urgency and outstanding customer service skills• Coordinate with the team members to ensure full coverage during leaves, sales and ensuring multi-language support• Analyze data and provide insights to improve the Customer Care strategy for the organization•...
-
Customer Care Executive
1 month ago
Dubai, United Arab Emirates Mondial Group Full timeOpen Position : Customer Care Executive Gender : Females only Job Location : Dubai Job Description : 1.Conducting customer satisfaction surveys to understand what areas of the company's services need improvements 2.catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution. dealing...
-
Customer Care Assistant
3 weeks ago
Dubai, United Arab Emirates "BD SELECT" Full timeWe are looking for our client in food industry a Customer Care AssistantThe role Processing partner orders through email and phone determining delivery time method of transportation depending on product availability promotions seasonality order optimization (upsell) sales policy and import rules. Update partners on order changes (lead time product...
-
Customer Care Executive
4 weeks ago
Dubai, United Arab Emirates Sureminds Solutions Full timeUrgently Required for UAE nationals. Job: Location Dubai Position: Sales / Customer Care / Marketing Salary : 6k to 10k AED Required Family Book Must Good Communication in English Freshers can also apply For More Details Plz Contact Abubakar Siddiqui Call & WhatsApp: +91-9030832850 **Salary**: AED6,000.00 - AED10,000.00 per month **Speak with the...
-
Customer Service Agent
1 month ago
Dubai, United Arab Emirates Deluxe Holiday Homes Full timeDeluxe Holiday Homes is seeking a Customer Service Agent to join our Guest Relations department. As a Customer Service Agent, you will play a vital role in ensuring our guests have an exceptional experience during their stay **Responsibilities**: - Answer to, record, forward and address all guest inquires (complains, requests, questions); - Record support...
-
Customer Care Intern
7 days ago
Dubai, United Arab Emirates Alliance Global Full timeAbout Timepiece360: Timepiece360 is the region's leading platform for certified pre-loved luxury watches. We are dedicated to providing our customers with the best shopping experience possible. Our team of experts are knowledgeable, friendly and always available to assist with any questions or concerns. About the Internship: We are seeking a highly...
-
Customer Care Executive
4 weeks ago
Dubai, United Arab Emirates Sureminds Solutions Full timeUrgently Required for UAE nationals. Job: Location Dubai Position: Sales / Customer Care / Marketing Salary : 6k to 10k AED Required Family Book Must Good Communication in English Freshers can also apply For More Details Plz Contact Abubakar Siddiqui Call & WhatsApp: +91-9030832850 **Salary**: AED6,000.00 - AED10,000.00 per month Ability to...
-
Customer Service Roles
1 month ago
Dubai, United Arab Emirates The Emirates Group Full timeQualifications & Experience: Qualifications - Internal To be considered for Customer Service roles, you must meet the following requirements: - Fluency in both spoken and written English - Fluency in any other language is a plus - A levels/High School certificate - Excellent interpersonal and customer service skills - Willing to work in a shift environment -...
-
Customer Service Agent
4 weeks ago
Dubai, United Arab Emirates Fastlink outsourcing Full timeDesignation : Customer Service Agent Salary : AED 3400 Duration : 3 months contact ,extendable based on the performance. Location : Dubai Working days : 6 days working and 1 day week off. Working Hrs : 9 hrs including break. Fluency in Arabic should be must **Job Types**: Temporary, Contract Contract length: 3 months Pay: AED3,400.00 per month