Customer Service Roles
6 days ago
Qualifications & Experience: Qualifications - Internal To be considered for Customer Service roles, you must meet the following requirements: - Fluency in both spoken and written English - Fluency in any other language is a plus - A levels/High School certificate - Excellent interpersonal and customer service skills - Willing to work in a shift environment - PC based skills to operate Windows package (Microsoft Word/Excel/E-mail) - Willing to wear uniform (Front-line customer facing roles) We have outlined below the specific job details for each of our roles: I. Customer-facing Roles: Airport Services Agent (EK/dnata) & Marhaba Services Agent As an Airport Service Agent, you will be responsible for delivering top-notch customer service to our valued passengers during check-in, boarding, and baggage handling. Your dedication to provide a high-quality service experience will be integral to ensuring our customers have a seamless and enjoyable journey from start to finish. Our Marhaba Services Agents go above and beyond to provide exceptional travel assistance services to our valued clients. Whether you are a VIP, Marhaba client, an unaccompanied minor, or a passenger with special needs, we are dedicated to ensuring that you receive the highest level of care and attention throughout your journey. II. Back-office Role: Contact Centre Services Agent As a Contact Centre Service Agent, you will have the important role of being the voice of Emirates, providing our valued customers with accurate and up-to-date information about our products and services. Your ability to deliver exceptional customer service will be crucial in ensuring that our customers feel valued and supported throughout their journey. Job specific requirements: - Proficiency in English and at least one of the following languages is a must-have requirement for this position: Arabic, Czech, French, German, Italian, Japanese, Mandarin. - Customer and sales focus to provide excellent service and close any sales opportunity.
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Customer Service Roles
6 days ago
Dubai, United Arab Emirates The Emirates Group Full timeQualifications & Experience: To be considered for Customer Service roles, you must meet the following requirements: - Fluency in both spoken and written English - Fluency in any other language is a plus - A levels/High School certificate - Excellent interpersonal and customer service skills - Willing to work in a shift environment - PC based skills to...
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Customer Service
2 weeks ago
Dubai, United Arab Emirates TOP H SERVICE Full timeWe Are A cleaning company looking for a **Arabic Male** who has experience as a customer service: Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their...
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Customer Service
1 week ago
Dubai International City, United Arab Emirates TOP H SERVICE Full timeWe Are A cleaning company looking for a **Philippines female** who has experience as a customer service: Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their...
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Customer Service
2 days ago
Dubai International City, United Arab Emirates TOP H SERVICE Full timeWe Are A cleaning company looking for a **Philippines female** who has experience as a customer service: Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their...
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Customer Service Representative
4 days ago
Dubai, United Arab Emirates Eteen Logistic Service Full time**Job Overview**: As a Customer Service Representative, you will play a key role in ensuring our clients have a positive experience with our shipping services. You will be responsible for addressing customer inquiries, resolving issues, providing tracking information, and ensuring all shipments are processed accurately and efficiently. **Key...
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Customer Service Representative
6 days ago
Dubai, United Arab Emirates Ezees Service Full timeWe are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both...
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Customer Service Representative
5 days ago
Dubai, United Arab Emirates Mohammad Azim Technical Service LLC Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...
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Female Customer Service
3 days ago
Dubai, United Arab Emirates Felicia Technical Service Full timeFemale Customer Service required for a Maintenance Company based in Dubai 2-3 Years of Experience in the same position Good Communication Skills (Written & Verbal) Familiar with MS Office, Drafting Letter, Memo etc Providing introductory information to new customers Ensuring that customers are satisfied with our provided services Following up with...
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Customer Service Executive
2 weeks ago
Dubai, United Arab Emirates Felicia Technical Service Full timeFemale Customer Service required for a Facilities Maintenance Company 2-3 Years of Experience in the same Industry Good Communication Skills (Written & Verbal) Familiar with MS Office, Drafting Letter, Memo etc Shall be able to Confirm, coordinate and execute the jobs Knowledge of accounts will be a Plus **Benefits**: Commission on Leads 30 Days Paid...
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Dubai, United Arab Emirates Quality Government Service Center Full time**Job description** - Greet and welcome guests as soon as they arrive at the office - Answer, screen and forward incoming phone calls - Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) - Receive, sort and distribute daily mail/deliveries - Update calendars and schedule meetings -...
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Telesales /customer Service Executive
3 days ago
Dubai, United Arab Emirates CNH SERVICE DMCC Full time**Offering Basic Salary With Attractive Commission Structure** To handle phone-based sales, we're looking for a well-spoken Telesales / Customer Service Representative with own visa (only female). Contacting potential customers, concentrating on customer needs to close and accomplish sales goals, and recording customer information and feedback are all...
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Customer Service Representative
5 days ago
Dubai, United Arab Emirates ONEROAD Auto Service Center Full time* Generating leads for business purpose - Logging into calls - Data analysis - Reporting on deals closed - Analyzing losts sales - Problem incurred incase of certain issues - Troubleshooting - Connect to service or sales team to solve the issue Qualification **1.** **Must be fluent and proficient in English** **2.** **Speaking in Arabic is...
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Facilities Customer Service Advisor
12 hours ago
Dubai, United Arab Emirates Renovo Technical Service LLC Full time**Job Types**: Full-time, Contract Contract length: 24 months Pay: AED3,000.00 - AED4,500.00 per month Application Question(s): - How many years of experience do you have in Dubai, UAE? **Experience**: - Customer service: 4 years (required)
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Customer Service
6 days ago
Dubai, United Arab Emirates Masar Al Ameen Group Full time**Role Description** Looking for **Female** Customer Service Representatives. The customer service representative will be responsible for interacting with clients and dealing with customer queries and complaints. The representative will also be responsible to understand and anticipate customer needs in order to provide them with the best possible...
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Customer Service
6 days ago
Dubai, United Arab Emirates Empost Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...
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Customer Service
1 week ago
Dubai, United Arab Emirates AL SADAF HOSPITALITY SERVICES Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer...
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Customer Service
5 days ago
Dubai, United Arab Emirates Sevoca-Group Logistics LLC Full timeWe are hiring a customer service to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer Service...
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Customer Service
5 days ago
Dubai, United Arab Emirates SMART SERVICE STATION Full timeإعلان عن وظيفة شاغرة - موظف خدمة العملاء تعلن شركتنا عن حاجتها لتوظيف شخص مميز للعمل في قسم خدمة العملاء، على أن تتوفر فيه الشروط التالية: المتطلبات الأساسية: - معرفة وخلفية قوية بأسماء قطع السيارات...
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Customer Service
5 days ago
Dubai, United Arab Emirates Royce Fashion LLC Full timeHi. Good day everyone Expected Start Date: (can join immediately) **Job Types**: Full-time, Permanent **Salary**: 2200 with commission **Responsibilities**: - Interact with customers to provide knowledgeable answers to question on inquiries, concerns and requests about products and services. - Work towards customer delight and customer satisfaction. -...
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Customer Service
4 days ago
Dubai, United Arab Emirates The ANN Consulting Full time**Roles & Responsibilities** - Manage and handle the cash / cheque transactions at the counter and ensure the delivery of quality service to customers while adhering to operational controls and avoiding cash excesses and shortages. - Carry out smooth and error -free transactions within the branch, ensuring all activities are completed within timescales and...