Cluster Assistant Credit Manager
6 months ago
**Job Number** 23181624
**Job Category** Finance & Accounting
**Location** Four Points by Sheraton Sheikh Zayed Road Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved.
**General Description**
Manages the day-to-day operations of accounts receivables, ensuring that invoices being sent out are correct and dispersed in a timely manner. Follows up on any delinquent accounts. Researches and decides upon credit authorization for incoming customers.
**Scope/Business Context**
***
A Full Time position responsible for Delta Hotels by Marriott Jumeirah Beach, Four Points by Sheraton Sheikh Zayed Road & Four Points by Sheraton Bur Dubai
- Number of Direct Reports - 4
- Titles of Direct Reports - 1 AR Supervisor, 3 AR Clerks
Experience
- Previous experience working in the same field or similar environment preferred.
Skills and Knowledge
- Strong Communication skills (verbal, listening, writing)
- Innovative
- Pro-active and reliable
- Able to work alone and within a team
Education or Certification
- Good level of English is essential.
**Duties & Responsibilities**
- Daily posting of all entries on the city ledger.
- Print all PMS reports required including the invoices.
- If required prepare all invoices with proper backups for mailing.
- Follow up and make calls for outstanding accounts.
- Review, reconcile, and process credit card vouchers and advance deposits and ensure all amounts and charges are correct.
- Answer all phones and enquiries regarding the bills.
- Adhere to the Hotel Credit Policy.
- Collect all payments (Account Receivables and others) from the client companies.
- Visit Companies, which have balance outstanding as directed by DOF / FC and report of any problems in collections.
- Ensure that all bills are supported by proper backups.
- Perform other duties as directed by the DOF / FC.
- Maintain close contact with the Sales Department.
- Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
- Record, store, and/or analyze information using property software.
- Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures.
- Maintain accurate electronic spreadsheets for financial and accounting data.
- Complete period-end closing procedures and reports as related to Accounts Receivable Section.
- Follow-up and resolve past due accounts until payment is fully received or resolved.
- PM Accounts to be checked daily and follow-ups to be made with Front Office to clear the same in timely manners.
- Ensure that all advance payments received to be posted to the respective account.
- Do checkout for all the monthly stays at beginning of each month and send invoice to the clients for the same when applicable.
- Transfer direct billing accounts from guest ledger to Accounts Receivable and file according to company policies and procedures.
- Process refunds for overpayment or cancelled reservations with approval of Front Office Manager and DOF. Maintain the record of all the refunds done.
- Research, respond to, and resolve credit card Company and bank inquiries within 24 hours from receipt of notification from the bank or credit card Company except on public holiday and Fridays.
- Audit and reconcile all postings to ensure that back-up matches system.
- Conduct credit checks on direct billing requests as directed.
- Review group master bills for accuracy.
- Attend group pre-convention and post-convention meetings as required.
- Submit invoices to clients with backups within 4 working days from the guest departure.
- Send statement of account to clients every month to follow up on outstanding payment and to confirm that the clients have received the invoices
- Post all the payments received from the client and update the AR payment file with receipt, opera statement, copy of the cheque or bank transfer document, payment details received from the client as a backup to the payment and submit the AR payment file with Opera report for approval for DOF/FC.
- All outstanding
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