Retail Sales Operation Assistant
8 hours ago
You will be responsible for providing daily administrative support to the sales retail team to ensure efficient operations in place.
Key Accountabilities:
- Ensure administrative tasks are completed accurately and delivered on time.
- Provide general administrative and clerical support including mailing, scanning, faxing and copying.
- Register received enquires in the Microsoft Dynamic - Navision and ensured necessary customer/ projects details and technical specifications are accurately and timely uploaded.
- Address received enquiries to the concerned department’s teams (Sales Ops, Application/Design, Sales, Projects Ops and Service Centre) and follow up on the completion.
- Ensure proper document control of the invoices and deliveries received from the warehouse.
- Deal with customer requests and complaints and escalate concerns as necessary to concerned departments.
Required qualifications:
- BSc degree in a relevant field.
- 4+ years of hands-on experience in sales, customer service, and administrative support.
- Hands-on experience in an ERP system is an advantage.
- Excellent communication and organization skills.
- Ability to prioritize, multitask, and solve problems.
- Attention to details.
- Ability to work in a high pace environment.
- Fluency in English, Arabic is an advantage.
- Proficient MS Office skills.
**Job Types**: Full-time, Permanent
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