Retail Operations Manager

3 days ago


Ajman, United Arab Emirates Snackat Cafe Full time

**UAE based large hospitality group looking for an experienced, passionate and creative Retail Operations Manager to join our team. As a Retail Operations Manager you will be responsible for Create energy around goals, plans and values so that there is alignment across establishment.**

**Skillset Required**:
** 7-10 years of experience as a Retail Operations Manager or similar role**

** Master degree in business operations or relevant field**

** Protect the mission & vision of the Establishment.**

** Make retail and franchise operation efficient and profitable for Establishment.**

** Well versed in scoping, designing, deploying and supporting infrastructure in retail Operations**

** Following up with the area supervisor for branch inspection and elevate the service standard.**

** Work-flow management, defect/issue tracking, problem management, risk management and change tracking.**

** Review of all Retail deliverables and implementation of methodologies for enforcement of branch standard.**

** To grow like on like profitability in existing branch, with prospects of growing the footprint of snackat within the market off a strong and sound financial model.**

** Embed the company vision across all areas of the Operations.**

** Drive best-in-class service standards across the area ensuring full delivery of area business plan supporting overall business strategy.**

** Follow up procurement of branch materials.**

**Essentials**:
** Ensure that our customers/suppliers remain at the heart of everything we do and that we incorporate information from customer feedback within the area.**

** Deliver consistent exceptional audit results building an “audit ready” culture.**

** Communicate to branch management on business performance (KPI’s), new initiatives and commercial development opportunities**

** Plan, policies and SOP, s for the retail department.**

** Monthly progress and expansion plan.**

** Cost Saving, Time completion, Quality output**

Ability to commute/relocate:

- Ajman: Reliably commute or planning to relocate before starting work (preferred)


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