Retail Store Manager

6 months ago


Ajman, United Arab Emirates Uniglobe Holding Full time

_We are looking for a professional and customer service-oriented retail store manager with _**FMCG/ Alcohol Beverage industry experiance **_to oversee daily operations at our store. As the store manager, you will supervise the operational and organizational standards of the store._

**Retail Store Manager Responsibilities**:

- Comprehensive product knowledge of alcohol beverage
- Delivering excellent service to ensure high levels of customer satisfaction.
- Motivating the sales team to meet sales objectives by training and mentoring staff.
- Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
- Training, and overseeing new staff.
- Responding to customer complaints and concerns in a professional manner.
- Ensuring store compliance with health and safety regulations.
- Developing and arranging promotional material and in-store displays.
- Preparing detailed reports on buying trends, customer requirements, and profits.
- Undertaking store administration duties such as managing store budgets and updating financial records.
- Monitoring inventory levels and ordering new items.

**Store Manager Requirements**:

- Preferably with WSET2 certificate
- Must have a Bachelor’s Degree or its equivalent.
- With 5 years of experience in Alcohol industry, FMCG, Hospitality or equivalent, ideally in a managerial role.
- Strong leadership and customer management abilities.
- Customer service-oriented with in-depth knowledge of basic business management processes.
- Excellent communication and interpersonal skills.

**Job Types**: Full-time, Permanent

Pay: AED5,000.00 - AED8,000.00 per month


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