Kitchen Production Incharge

6 months ago


Abu Dhabi, United Arab Emirates Al-Futtaim Full time

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

**Overview of the role**

Strive to make people smile while providing irresistible food offers in a welcoming atmosphere that gives IKEA guests a good reason to return and provide IKEA store visitors to take a natural break in their shopping for a tasty and nourishing meal, at a competitive price, in pleasant and relaxing surroundings with a taste of Sweden.

**What you will do**
- Lead and empower the team to provide exceptional guest service, fostering a customer-centric approach.
- Collaborate with the IFB Team Leader to develop and execute IKEA Food action plans aligned with business strategies.
- Ensure quality and availability of offerings through meticulous adherence to the range matrix.
- Serve high-volume dishes tailored to local tastes, aiming for maximum customer satisfaction.
- Maintain consistent food quality as per product sheets, upholding IKEA Food standards.
- Train and develop team members using production charts and hands-on experiences.
- Create an enticing presentation of the food range to enhance customer experience.
- Seize sales growth opportunities with data-driven insights and market trends.
- Respond proactively to market competition, maintaining our competitive edge.
- Champion IKEA Food as a vital in-store marketing tool, driving sales and customer engagement**.**

**Required Skills to be successful**

**Minimum experience & knowledge required**:

- Must have a minimum of 2-3 years’ food production supervisory experience, preferably in a high-volume business.
- Must have an interest and knowledge of culinary and/or food service industry.
- Working knowledge of food safety and sanitation standards as per HACCAP
- Able to multi-task and work in a fast-paced environment
- Excellent communication, problem-solving, and organizational skills
- Advanced Food Handler certification

**Job specific technical skills**:

- Must have excellent communication and interpersonal skills
- Must be able to build working relationships
- Must be able to speak and understand English
- Must have a strong customer focus
- Must have the ability to work in a high-volume, fast-paced, and constantly changing retail environment
- Must have analytical skills
- Must have multitasking capabilities
- Must be computer literate
- Must have proven leadership abilities and lead by example
- Must have the ability to bring out the best in co-workers and to motivate and develop the organization

**Behavioural Competencies**:

- Customer Focus
- Individual Accountability
- Continuous Improvement
- Personal Leadership

**About Al-Futtaim Retail**

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.

Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference

**About Al-Futtaim IKEA**

GROWING TOGETHER...

We are a values-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.

Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.


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