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Asset Protection Supervisor

3 months ago

UAE, United Arab Emirates Alshaya Full time

**Asset Protection Supervisor - Loss Prevention - UAE**:
Job Number:

- 4064099

Work type:

- Permanent - Full Time

**Location**:

- UAE

Categories:

- Mid-Senior Level

**Role Profile**:As a Asset Protection supervisor you would actively work towards reducing store shrinkage and creating a safe, pleasant environment for customers and employees and supervise the security officers.

**Responsibilities**:

- Supervise, assign tasks/patrolling areas and prepare duty schedules/rotas for loss prevention officers
- Report any health & safety risks identified to store management and loss prevention advisor for information/action
- Assign security officers and personally carry out patrol in order to identify customers/employees shoplifting/stealing
- Apprehend/detain store thieves and liaise with local authorities
- Report all incidents of customer/employee theft to loss prevention advisor (even those thefts deterred)
- Prevent/react to incidents of violence involving employee and customers
- Monitor access to employee/store entrance and storage areas to prevent the risk of loss, reporting non-compliance to operations and loss prevention
- Inspect and report against non-compliance of company procedures on tagging
- Lead and assist with random employee searches in accordance with company procedures
- Lead and conduct regular, random, unannounced till reconciliations and report exceptions
- Report incidents of actual or suspected employee theft/non-compliance to company procedures
- Initiate investigations and operate with manager in observing/identifying evidence of theft/ malpractice
- Review/monitor daily documentation, cash declaration, faulty items, customer and employee returns, employee searching, stock transfer reconciliation and compliance to employee uniform issue policy
- Control issuing of store keys
- Control storage and the return of lost property
- Report weekly/monthly incidents/issues to the loss prevention advisor for information/action
- Collate common issues on a monthly basis for escalation to loss prevention advisor for resolution
- Monitor trends and escalate information in a timely manner to loss prevention advisor for information/action
- Increase knowledge base of security guards/employees on common issues/incidents to increase awareness within the business
- Conduct Health & Safety risk assessments

**Job Requirements**:

- Good secondary/high school education
- General education
- Local/civil criminal law (required but not essential)
- Employee/customer theft/ malpractice indicators
- Health & Safety knowledge
- Ability to produce accurate reports both verbal and written
- Minimum 3 years retail operations
- No criminal convictions or disciplinary misconducts

**Advertised**: 31 Jan 2024 Arabian Standard Time
**Applications close**: 29 Feb 2024 Arabian Standard Time

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