E-commerce Manager

1 month ago


Dubai, United Arab Emirates Althiqa Smoking Requisites Trading llc Full time

We are seeking a highly skilled and experienced e-commerce manager to join our team and lead the successful launch and management of our online vape store in the UAE. As an e-commerce manager, you will play a crucial role in building and optimizing our online presence, driving sales, and ensuring a seamless customer experience.

**Responsibilities**:

- Oversee the end-to-end operations of our online vape store, including website development, inventory management, order processing, and customer service.
- Collaborate with the web development team to create an attractive, user-friendly, and secure e-commerce website.
- Develop and implement digital marketing strategies to drive traffic, increase brand visibility, and boost online sales.
- Monitor website analytics, track key performance indicators, and make data-driven decisions to optimize conversion rates and overall online store performance.
- Manage product listings, pricing, and promotions to ensure accurate and up-to-date information for our customers.
- Coordinate with suppliers to ensure timely product availability, manage inventory levels, and streamline order fulfillment processes.
- Provide exceptional customer service by promptly responding to inquiries, addressing customer concerns, and resolving any issues.
- Stay up-to-date with industry trends, best practices, and changes in e-commerce regulations to ensure compliance and seize growth opportunities.

**Requirements**:

- Bachelor's degree in business, marketing, or a related field.
- Proven experience (X years) in managing e-commerce operations, preferably in the online retail industry.
- Strong knowledge of popular e-commerce platforms such as Shopify, WooCommerce, or Magento.
- Excellent analytical skills with the ability to interpret website analytics and make data-driven decisions.
- Experience in inventory management, order fulfillment, and coordination with suppliers.
- Exceptional communication and interpersonal skills to provide excellent customer service.
- Basic knowledge of HTML, CSS, and web design principles is a plus.
- Familiarity with vaping products and the regulatory landscape in the UAE is advantageous.

**Salary**: AED10,000.00 - AED15,000.00 per month


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