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Patient Representative
3 months ago
The role of the Patient Representative is to attend patients and their relatives in the Clinic to satisfy their non-medical needs. Handle enquiries and provide a high level of support and information to patients/guests in the Clinic.
- He/she is also responsible for coordinating specialty care for patients in need of external consultation as requested by the primary care physician and responsible for scheduling, tracking, referral case management and providing reports.
- Greet visitors and patients, determines their needs, checks appointments and directs or escorts to concerned person, office or clinic
- Assist new patients in opening a medical file and ensuring all required information is supplied and that the information is true and accurate.
- Ensure that the patients/attendants are kept comfortable at all times and ensure their requirements are met as laid down in CS rules
- Direct patients opting for treatments on special packages to the designated area/block or in the right category of rooms as required by them
- Processes patient referrals to specialty providers by preparing medical charts and records for referral patient visits and providing appropriate clinical information to specialist.
- Assist with the conduction and coordination of company’s promotional campaigns
- Educate the patients regarding admission policies and privileges at the time of admission and assist them with the admission procedures and requirements. Procure all the required consent forms and get them signed properly by the patients or their legal guardians/representatives.
- Keep patient data and records updated and maintain confidentiality of patient information.
- Answers questions and gives information directly to person, based on knowledge of Clinic/Department rules and regulations (Non-medical information only, otherwise refer to the people concerned or the HOD for medical information).
- Keep the Branch Manager informed of work related activities and issues
- Will attend all such departmental meetings and training sessions.
- Respond to patient’s needs, requests and concerns as appropriate; investigate and/or channel complaints or issues to appropriate Clinic staff; assist in resolving conflicts and act as an intermediary between patients, families and staff.
- Promote establishment and maintenance of meaningful communication between patients, families and staff; facilitate dialogue between patients, physicians, nurses, administrative managers and ancillary personnel to resolve patient complaints and issues.
- Assist in the investigation of patient needs and devise methods to improve the overall effectiveness between patients and the Clinic.
- Collect data and information about patient care concerns, needs and issues and make recommendations as appropriate.
- Act as a coordinator between patient, doctor and administration department
- Explain services available and need for the proper use of it
- Manage front desk practice correspondence and administration
- Work towards achieving the best when it comes to the number of visits at the Centre
- Take extra care of any VIP patient and keep the Branch Manager updated
- Be updated about the accepted insurance cards in the Clinic
Any Bachelor degree preferred
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Patient Representative
2 weeks ago
Dubai, Dubai, United Arab Emirates PrecisionHire Solutions Full timeThe role of the Patient Representative is to attend patients and their relatives in the Clinic to satisfy their non-medical needs. Handle enquiries and provide a high level of support and information to patients/guests in the Clinic.He/she is also responsible for coordinating specialty care for patients in need of external consultation as requested by the...
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Patient Representative
2 months ago
Dubai, United Arab Emirates PrecisionHire Solutions Full timeThe role of the Patient Representative is to attend patients and their relatives in the Clinic to satisfy their non-medical needs. Handle enquiries and provide a high level of support and information to patients/guests in the Clinic.He/she is also responsible for coordinating specialty care for patients in need of external consultation as requested by the...
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Patient Representative
2 weeks ago
Dubai, Dubai, United Arab Emirates PrecisionHire Solutions Full timeJob Alert You will be updated with latest job alerts via emailValid email field requiredSend jobsJob Alert You will be updated with latest job alerts via emailValid email field requiredSend jobsThe role of the Patient Representative is to attend patients and their relatives in the Clinic to satisfy their non-medical needs. Handle enquiries and provide a high...
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Patient Account Representative
2 weeks ago
Dubai, Dubai, United Arab Emirates Dubai Limited Full timeCategory:Accounting/AuditingCareer Level:Experienced (Non-Managerial)Experience:2 YearsRequired Qualification:microsoftRequires Traveling:NoSalary:Salary Not disclosedSalary Type:Per MonthTotal Vacancies:3Skillsaccounting softwaredatacompanyindustrymetroarearatingrepresentativededicatedmedical...
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Patient Representative
2 months ago
Dubai, United Arab Emirates PrecisionHire Solutions Full timeThe role of the PatientRepresentative is to attend patients and their relatives in theClinic to satisfy their non-medical needs. Handle enquiries andprovide a high level of support and information to patients/guestsin the Clinic.He/she is also responsible forcoordinating specialty care for patients in need of externalconsultation as requested by the primary...
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Patient Representative
4 weeks ago
dubai, United Arab Emirates PrecisionHire Solutions Full timeJob Alert You will be updated with latest job alerts via emailValid email field requiredSend jobsJob Alert You will be updated with latest job alerts via emailValid email field requiredSend jobsThe role of the Patient Representative is to attend patients and their relatives in the Clinic to satisfy their non-medical needs. Handle enquiries and provide a high...
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Patient Representative
2 months ago
Dubai, United Arab Emirates Precision Hire Solution Full timeThe role of the Patient Representative is to attend patients and their relatives in the Clinic to satisfy their nonmedical needs. Handle enquiries and provide a high level of support and information to patients/guests in the Clinic. He/she is also responsible for coordinating specialty care for patients in need of external consultation as requested by the...
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Patient Representative
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Dubai, Dubai, United Arab Emirates Precision Hire Solution Full timeThe role of the Patient Representative is to attend patients and their relatives in the Clinic to satisfy their nonmedical needs. Handle enquiries and provide a high level of support and information to patients/guests in the Clinic.He/she is also responsible for coordinating specialty care for patients in need of external consultation as requested by the...
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Patient Representative
2 months ago
Dubai, United Arab Emirates Precision Hire Solution Full timeThe role of the PatientRepresentative is to attend patients and their relatives in theClinic to satisfy their nonmedical needs. Handle enquiries andprovide a high level of support and information to patients/guestsin the Clinic. He/she is also responsible forcoordinating specialty care for patients in need of externalconsultation as requested by the primary...
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Patient Relation Executive
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Dubai, United Arab Emirates vitalite medical centre Full time**Job Role** Responsible for the courteous and efficient reception of patients, records information required for registration in the hospital system and provides efficient directions to the patients. Accept payment from the patient. Perform a clerical duty as assigned, which includes patient appointments, maintaining logs, preparing statistics, ordering and...
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