Patient Care Coordinator Arabic Female
6 months ago
The role of the Patient Care Coordinator is to attend patients and their relatives in the Clinic to satisfy their non-medical needs. Handle enquiries and provide a high level of support and information to patients/guests in the Clinic. Also responsible for coordinating specialty care for patients in need of external consultation as requested by the primary care physician and responsible for scheduling, tracking, referral case management and providing reports.
**JOB RESPONSIBILITIES**
- Ethical Practice
- Handle incoming calls from patients, addressing inquiries, scheduling appointments, and providing relevant information.
- Make outbound calls to promote Cosmesurge services, follow up on patient appointments, confirmations, and conduct post-appointment surveys.
- Effectively manage and prioritize patient leads, ensuring timely follow-ups for appointment scheduling and medical inquiries.
- Greet and assist patients at the front desk, maintaining a friendly and professional demeanour.
- Coordinate patient appointments, ensuring efficient scheduling and minimizing wait times.
- Input and update patient information accurately in the hospital management system.
- Billing patients as per CosmeSurge price list and policies and ensuring all the services rendered to the patients are billed.
- Handle the cash and credit card transactions and make sure that the transactions are accurate.
- Liaise between patient, medical staff and other departments to coordinate for surgery bookings in the hospital.
- Collaborate with medical staff and other departments to address patient needs and ensure a positive overall experience.
- Monitor and manage patient feedback and reviews, addressing any issues and identifying areas for improvement.
- Handle patient complaint in a timely manner, takes notes and seeks superior’s assistance if the complaint cannot be solved within the department.
- Work closely with the Marketing, and Lead Management teams to contribute to the overall efficiency and effectiveness of patient interactions.
- To report on time to the shift and be flexible to move to another area if needed.
- Shall be flexible to change duty timing based on organization need.
- Ensure proper cleanness of the reception with an adequate supplies/stationary item.
- Ensure appointment schedules are adhered to with mínimal or no waiting times.
- Call patients as soon as the information is given that doctor will be late or has an emergency case and appointment to be rescheduled accordingly.
- Update the shift checklist and make sure that all the tasks are completed.
- Follow up on all the pending cancellations of registrations.
**Customer Service**
- Adhere to the clinic’s vision, mission, and core values.
- Adhere to the company’s telephone standards.
- Knowledge principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
**Communication**
- Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports.
- Effectively and consistently communicates to administrative personnel and encourage interactive departmental meetings and discussions.
- Communicates the mission ethics and goals as well as the focus statement of the department.
- Professional attitude and aptitude towards communication keeping in mind that in every communication to internal or external customers the company is represented.
**Other Responsibilities**
- Guide and mentor junior and new staff and encourage multi-disciplinary teamwork
- Implement hospital policies & procedures.
- Care for their own and their colleagues’ health, safety and wellbeing, and awareness and contribution to the environment
- Performs any other job assigned by the reporting Manager/HOD within the scope of his/her job.
Pay: AED6,000.00 - AED7,500.00 per month
-
Patient Care Coordinator
2 months ago
Dubai, United Arab Emirates FAYY Health Full timeFAYY Health is seeking a dedicated patient care coordinator fluent in Arabic, English and available to join immediately. This role is essential in ensuring our patients receive the best care experience when they enter our clinic. If you are passionate about healthcare, have excellent communication skills, and are eager to be part of a dynamic team, we would...
-
Patient Care Coordinator
6 months ago
Dubai, United Arab Emirates SAAS Healthcare Full timeSAAS Healthcare Group is looking for Patient Care Coordinator that strive to deliver a highest quality of care and patient experience. Job Responsibilities: - Ensure to assist and collaborate with the patient needs in pertains to specific specialist to arrange patient appointments and treatment plans via phone call or walk-in - Assist the care team with...
-
Female Patient Coordinator
6 months ago
Dubai, United Arab Emirates En Vogue Beauty & Medical Center Full time**Duties and Responsibilities** - Perform administrative duties such as coordinating care teams for patients, and acting as a liaison between patients, patient families, and health care professionals. - Assist with and oversee reception team to make sure that the clinic policies and protocols are implemented. - Coordinating patient care plans by liaising...
-
Female Patient Coordinator
6 months ago
Dubai, United Arab Emirates En Vogue Beauty & Medical Center Full time**Duties and Responsibilities** - To oversee the day to day operations of a healthcare program or department. - Perform administrative duties such as coordinating care teams for patients, and acting as a liaison between patients, patient families, and health care professionals. - Assist with and oversee reception team to make sure that the clinic policies...
-
Dental Assistant and Patients Care Coordinator
4 months ago
Dubai International City, United Arab Emirates Babylon Dental Center Full timeA Dental center in Dubai /International City is looking for a female Nurse with DHA license to work as a patients care coordinator. - With spouse or family visa is preferable. - Living in international City is preferable. - Experience in UAE is preferable. - Experience in Dental Field is preferable. - Salary will be negotiable and depend on experience....
-
Patient Coordinator Intern
2 months ago
Dubai, United Arab Emirates Pegasus Home Health Care Dubai Full timeWe are seeking a motivated and bilingual **Patient Coordinator Intern** (Arabic Speaker) to assist in providing excellent patient care and support in our healthcare facility. This internship offers hands-on experience in patient coordination, communication, and administrative functions. **Job Types**: Full-time, Permanent, Internship Pay: AED1,500.00 -...
-
Patient Coordinator Intern
3 months ago
Dubai, United Arab Emirates Pegasus Home Health Care Dubai Full timeWe are seeking a motivated and bilingual **Patient Coordinator Intern** (Arabic / French Speaker) to assist in providing excellent patient care and support in our healthcare facility. This internship offers hands-on experience in patient coordination, communication, and administrative functions. **Key Responsibilities**: - Assist in scheduling and...
-
Patient Coordinator Arabic Female
3 months ago
Dubai, United Arab Emirates Your Dental and Medical Center Full timeThe role of the Patient Care Coordinator is to attend patients and their relatives in the Clinic to satisfy their non-medical needs. Handle enquiries and provide a high level of support and information to patients/guests in the Clinic. Also responsible for coordinating specialty care for patients in need of external consultation as requested by the primary...
-
Patient Coordinator
6 months ago
Dubai, United Arab Emirates Dona Medical Clinic Full timeA high-quality Health/Medical center in Dubai is looking for a Tele Sales Representative to join their highly professional team on a full-time basis. **Responsibilities**: - Coordinate with the receptionist to book new appointments for new patients. - Gather information about the patient demographics. - Updates existing patient demographics by collecting...
-
Patient Coordinator
6 months ago
Dubai, United Arab Emirates bellaroma Specialist Hospital Full time**Job Summary**: **Responsibilities**: **Patient Engagement**:Interact with patients in a friendly and professional manner to ensure a positive experience. Assist patients with appointment scheduling, registration, and inquiries. Educate patients about available services, treatment options, and hospital facilities. **Sales and Promotion**:Actively promote...
-
Patient Coordinator
6 months ago
Dubai, United Arab Emirates Kayan Management Solution Full time**Patient Coordinator** (Arabic & English Speaker) for a clinic in DUBAI - Experience in Medical/Clinic field is required **Duties and Responsibilities** - To oversee the day to day operations of a healthcare program or department. - Perform administrative duties such as coordinating care teams for patients, and acting as a liaison between patients, patient...
-
Patient Coordinator(Arabic-female)
3 months ago
Dubai, United Arab Emirates Five cosmetic Full timeProviding optimal new patient coordination and conveying a positive image of Enfield Aesthetics + Plastic Surgery through excellent communication and customer service skills in support of patients/families and to ensure an ideal patient experience. - The employee will ensure that all new patients are well prepared for their first visit by making sure certain...
-
Dha Home Care Nurse
2 months ago
Dubai, United Arab Emirates Roots Care Full timeA Female Hindi/Punjab DHA Licensed Nurse is a professional who assists individuals with daily tasks and activities so that their patients can live more independent lives. They are kind-hearted and have good organizational skills. They are there to help and to keep track of care plans. - Helping clients take prescribed medication - Assisting clients with...
-
Patient Coordinator
1 month ago
Dubai, United Arab Emirates Aesthetic Clinic Dubai UAE Full time**Job Summary**: **Key Responsibilities**: - **Patient Interaction**: - Greet and welcome patients with a positive and professional demeanor. - Answer patient inquiries, provide information on services, and guide them through processes in Arabic and English. - Schedule patient appointments, follow-up visits, and coordinate with healthcare providers to...
-
Patient Coordinator
6 months ago
Dubai, United Arab Emirates Sheikh Manaa Bin Hasher Almaktoum Polyclinic Full timeWe are seeking a highly skilled and dedicated Experienced Patient Coordinator to join as an extension to grow our existing medical team. Patient Coordinator **Responsibilities**: - Manage patient appointments, scheduling, and check-ins - Ensure that patient information is accurately collected and updated in the medical records system - Maintain accurate...
-
Patient Coordinator
6 months ago
Dubai, United Arab Emirates ARYA CLINIC Full time**Arabic Patient Coordinator w/ Sales Experience** Description - Using data to do analytical tasks and charting tasks related to patient information - Scheduling patient visits and answer questions, including billing and preparation. - Be able to Upsell and Cross-sell between interdepartment - Manage. Skills and Qualification - Teamwork to coordinate with...
-
Cleaner Patient Care Assistant
6 months ago
Dubai, United Arab Emirates Bella Roma Specialty Hospital Full timeBella Roma spacilty hospital are hiring **Female** has **1 year diploma** as health care Assistant - **Position**:_Cleaner cum Patient Care Assistant - Must be female - **Must have experiance in hosptials (important)**: - not more than 40 years age - _**if you fulfil the requirement apply**_ Work under the guidance of Supervisor to perform patient care...
-
Female Nurse for Home Care
3 days ago
Dubai, United Arab Emirates Angels of Medical Care LLC Full timeWe are seeking dedicated and compassionate **female nurse** to join our home care facility. The role involves providing high-quality care for elderly patients with various medical conditions or newborns. **Requirements**: - Must hold a valid **Basic Life Support (BLS) certification**. - Active and physically fit to handle the demands of the job. - Prior...
-
Home Care Scheduler
6 months ago
Dubai, United Arab Emirates Ishraq Home Health Care Full timeHome Care based in UAE is looking for a dedicated and committed home care scheduler /coordinator. **Responsibilities**: - can join immediately if possible (Full time) - Proven experience working healthcare sector more in particular home care - The ability to work flexible hours. - Excellent communication skills - Exceptional customer service skills. - A...
-
Patient Care Coordinator
6 months ago
Dubai, United Arab Emirates Beijing Well-being Acupuncture Therapy Center Full timeSalary**:3,500 to 4,000 **AED per month plus commission **Job Description**: Beijing Well Being Acupuncture Therapy Center is seeking a highly organized and detail-oriented Patient Coordinator to join our growing team. As a Patient Coordinator, you will be responsible for managing all aspects of patient interactions, ensuring a seamless and positive...