Patient Representative

2 weeks ago


Dubai, United Arab Emirates NMC Healthcare Full time

Build and maintain strong relationships with current and potential patients.
- Follow up on leads promptly to convert inquiries into consultations and bookings.
- Identify opportunities to cross-sell and upsell aesthetic services to new patients.
- Enhance sales and conversions of services and products.
- Greet visitors and patients, determines their needs, checks appointments and directs or escorts to concerned person, office or clinic
- Assist new patients in opening a medical file and ensuring all required information is supplied and that the information is true and accurate.
- Ensure that the patients/attendants are kept comfortable at all times and ensure their requirements are met as laid down in NMC CosmeSurge rules
- Direct patients opting for treatments on special packages to the designated area/block or in the right category of rooms as required by them
- Processes patient referrals to specialty providers by preparing medical charts and records for referral patient visits and providing appropriate clinical information to specialist.
- Assist with the conduction and coordination of company’s promotional campaigns
- Educate the patients regarding admission policies and privileges at the time of admission and assist them with the admission procedures and requirements. Procure all the required consent forms and get them signed properly by the patients or their legal guardians/representatives.
- Keep patient data and records updated and maintain confidentiality of patient information.
- Answers questions and gives information directly to person, based on knowledge of Clinic/Department rules and regulations (non-medical information only, otherwise refer to the people concerned or the HOD for medical information).
- Keep the Branch Manager informed of work-related activities and issues
- Will attend all such departmental meetings and training sessions.
- Respond to patient’s needs, requests and concerns as appropriate; investigate and/or channel complaints or issues to appropriate Clinic staff; assist in resolving conflicts and act as an intermediary between patients, families and staff.
- Promote establishment and maintenance of meaningful communication between patients, families and staff; facilitate dialogue between patients, physicians, nurses, administrative managers and ancillary personnel to resolve patient complaints and issues.
- Assist in the investigation of patient needs and devise methods to improve the overall effectiveness between patients and the Clinic.
- Collect data and information about patient care concerns, needs and issues and make recommendations as appropriate.
- Act as a coordinator between patient, doctor and administration department
- Explain services available and need for the proper use of it
- Manage front desk practice correspondence and administration
- Work towards achieving the best when it comes to the number of visits at the Centre
- Take extra care of any VIP patient and keep the Hospital Manager updated
- Be updated about the accepted insurance cards in the facility.
- Build and maintain strong relationships with current and potential patients.
- Follow up on leads promptly to convert inquiries into consultations and bookings.
- Identify opportunities to cross-sell and upsell aesthetic services to new patients.
- Enhance sales and conversions of services and products.
- Greet visitors and patients, determines their needs, checks appointments and directs or escorts to concerned person, office or clinic
- Assist new patients in opening a medical file and ensuring all required information is supplied and that the information is true and accurate.
- Ensure that the patients/attendants are kept comfortable at all times and ensure their requirements are met as laid down in NMC CosmeSurge rules
- Direct patients opting for treatments on special packages to the designated area/block or in the right category of rooms as required by them
- Processes patient referrals to specialty providers by preparing medical charts and records for referral patient visits and providing appropriate clinical information to specialist.
- Assist with the conduction and coordination of company’s promotional campaigns
- Educate the patients regarding admission policies and privileges at the time of admission and assist them with the admission procedures and requirements. Procure all the required consent forms and get them signed properly by the patients or their legal guardians/representatives.
- Keep patient data and records updated and maintain confidentiality of patient information.
- Answers questions and gives information directly to person, based on knowledge of Clinic/Department rules and regulations (non-medical information only, otherwise refer to the people concerned or the HOD for medical information).
- Keep the Branch Manager informed of work-related activities and issues
- Will attend all such departmental meetings and training sessions.
- Respond to patient’s needs, request


  • Patient Representative

    8 months ago


    Dubai, United Arab Emirates NMC Healthcare Full time

    The role of the Patient Representative is to attend patients and their relatives in the Clinic to satisfy their non-medical needs. Handle enquiries and provide a high level of support and information to patients/guests in the Clinic. - He/she is also responsible for coordinating specialty care for patients in need of external consultation as requested by the...


  • Dubai, United Arab Emirates NMC Healthcare Full time

    The role of the Patient Representative is to attend patients and their relatives in the Clinic to satisfy their non-medical needs. Handle enquiries and provide a high level of support and information to patients/guests in the Clinic. - He/she is also responsible for coordinating specialty care for patients in need of external consultation as requested by the...

  • Patient Coordinator

    6 months ago


    Dubai, United Arab Emirates Concept Seven Full time

    Job Summary: The Sales Representative in the Dermatology Department is responsible for presenting and promoting dermatology products and establishing and maintaining relationships with patients. This role requires a strong understanding of dermatological products, excellent communication skills, and a results-driven approach. **Responsibilities**: -...

  • Patient Coordinator

    6 months ago


    Dubai, United Arab Emirates Dona Medical Clinic Full time

    A high-quality Health/Medical center in Dubai is looking for a Tele Sales Representative to join their highly professional team on a full-time basis. **Responsibilities**: - Coordinate with the receptionist to book new appointments for new patients. - Gather information about the patient demographics. - Updates existing patient demographics by collecting...


  • Dubai, United Arab Emirates Gargash Hospital Full time

    We are looking for Patient Relations Executive to join our Patient Relations Team. Job Summary: Responsible for the courteous and efficient reception of patients, records information required for registration in the hospital system and provides efficient directions to the patients. Accept payment from the patient. Perform a clerical duty as assigned, which...


  • Dubai, United Arab Emirates Gargash Hospital Full time

    We are looking for Patient Relations Executive to join our Patient Relations Team. Job Summary: Responsible for the courteous and efficient reception of patients, records information required for registration in the hospital system and provides efficient directions to the patients. Accept payment from the patient. Perform a clerical duty as assigned, which...


  • Dubai, United Arab Emirates Call My Doctor Health Care LLC Full time

    Job Title**:Patient Relations Executive Cum Tele-sales Representative** Location: Dubai, United Arab Emirates Company Overview: Call My Doctor is a leading provider of home healthcare services in Dubai, dedicated to delivering high-quality medical care to patients in the comfort of their own homes. Our team consists of skilled healthcare professionals...


  • Dubai, United Arab Emirates Bizrahmed Centers LLC Full time

    We are hiring! We’re currently recruiting for a Customer Service Representative (**UAE National only**) to join our team. **About us.** Bizrahmed is one of the leading cosmetic clinics in the middle east for Plastic Surgery and Hair Transplant procedures. With over 25 years’ experience within the cosmetic industry and an established global presence in...


  • Dubai, United Arab Emirates Your Dental and Medical Center Full time

    The role of the Patient Care Coordinator is to attend patients and their relatives in the Clinic to satisfy their non-medical needs. Handle enquiries and provide a high level of support and information to patients/guests in the Clinic. Also responsible for coordinating specialty care for patients in need of external consultation as requested by the primary...


  • Dubai, United Arab Emirates La Familia Medical Center LLC Full time

    Sales Functional representative Job description: Immediate joining , We’re seeking a qualified sales functional representative to help sell and cross sell services. Objectives of this role 1- Excellent in selling, reaching the target, interact with the customers ( patient) and ability in convince them to actually clinch the deal. 3- Excellent, in...


  • Dubai, United Arab Emirates Talent Pal Full time

    Job Summary: - Responsible for the courteous and efficient reception of patients, records information required for registration in the hospital system and provides efficient directions to the patients. Accept payment from the patient. Perform a clerical duty as assigned, which includes patient appointments, maintaining logs, preparing statistics, ordering...


  • Dubai, United Arab Emirates NMC Healthcare Full time

    The role of the Patient Care Coordinator is to attend patients and their relatives in the Hospital to satisfy their non-medical needs. Handle enquiries and provide a high level of support and information to patients/guests in the Hospital. Also responsible for coordinating specialty care for patients in need of external consultation as requested by the...

  • Sales Representative

    6 months ago


    Dubai, United Arab Emirates Seven Group Full time

    **Job Summary**: The Sales Representative is responsible for driving sales, building client relationships, and representing our dental products and services. This role requires a strong understanding of dental products, excellent communication skills, and a customer-focused approach. **Responsibilities**: - Achieve and exceed sales targets for dental...


  • Dubai, United Arab Emirates Community Medical Center Full time

    We are looking for a self-motivated and enthusiastic Sales Representative (Outdoor) to join our team in very ambitious company. As an Outdoor Sales Representative, you will be responsible for developing our sales strategies and managing sales proposal to our existing and potential customers/patients. **Responsibilities**: - Presenting sales proposal to...

  • Medical Representative

    6 months ago


    Dubai, United Arab Emirates Novo Nordisk Full time

    Medical Representative **Category**:Sales**Location**:Dubai, Dubai, AE- Ready to join the absolute best workplace in the world? Are you all about building strong connections with Healthcare Professionals and putting patients with diabetes first? If so, we are on the lookout for an enthusiastic Medical Representative for our Obesity portfolio in Oman. You...


  • Dubai, United Arab Emirates Your Dental and Medical Center Full time

    The role of the Patient Care Coordinator is to attend patients and their relatives in the Clinic to satisfy their non-medical needs. Handle enquiries and provide a high level of support and information to patients/guests in the Clinic. Also responsible for coordinating specialty care for patients in need of external consultation as requested by the primary...


  • Dubai, United Arab Emirates HARMONY MEDICAL GROUP Full time

    **Job description**: - Ensure patients are greeted and attended to in an efficient, courteous and responsive manner at all times - Attend reception calls both internal and external - Ensure the reception area is staffed and well organized at all times - Represent the group in the best manner in dealing with patients as well as colleagues - Check patient...


  • Dubai, United Arab Emirates Padra Medical Center Full time

    **Job description** The Customer Service Representative is responsible for providing exceptional service to patients and visitors, ensuring their needs are met promptly and efficiently. This role involves handling inquiries, scheduling appointments, managing patient records, and ensuring a positive experience at the clinic. **Key Responsibilities**: -...


  • Dubai International City, United Arab Emirates ALEM ALRIHAN MEDICAL EQUIPMENT Full time

    **About us** We are professional and agile. RME is medical company that supplies the clinic and hospitals with new technology from several manufacturers to solve patients need. **Our goals: - ** Provide the several healthcare facilities with the best technologies in order to treat patients by using the more safety and most effective methods. **We...


  • Dubai, United Arab Emirates American Aesthetic Medical Center Full time

    Medical Representatives are required to promote nutritional products to patients inside clinics. **Qualification** - Medical Background (preferred) - Excellent communication Skills - Excellent Presentation Skills - Previous experience in sales is preferred - Ready to join immediately - This is indoor role, so no driving license is required - Ready to work...