Manager - Technical Training
2 months ago
Overview:
**Responsibilities**:
**Responsibilities**:
**Training Needs Assessment**:
- Collaborate with stakeholders to identify specific training needs related to CCTV systems.
- Assess the proficiency levels of employees regarding CCTV technology and security practices.
**Program Design and Implementation**:
- Design comprehensive training modules focused on the installation, operation, maintenance, and troubleshooting of CCTV systems.
- Develop training materials, including manuals, course outlines, and multimedia visual aids.
- Schedule and coordinate training sessions tailored to the needs of different teams and functions.
**Training Delivery**:
- Conduct engaging and informative training sessions, workshops, and seminars.
- Provide hands-on demonstrations and simulations to enhance understanding of CCTV operations.
- Adapt training delivery methods to suit the audience, which may include security personnel, IT staff, and management.
**Evaluation and Feedback**:
- Evaluate the effectiveness of training programs using feedback, quizzes, and practical assessments.
**Continuous Improvement**:
- Stay updated with the latest advancements in CCTV technology and security practices.
- Continuously improve training programs based on technological advancements and stakeholder feedback.
**Stakeholder Engagement**:
- Maintain regular communication with all stakeholders to ensure training objectives are met and to gather ongoing feedback on training needs and effectiveness.
- Provide expert advice and recommendations on enhancing CCTV system utilization.
**Reporting**:
- Document training outcomes and provide detailed reports on participant progress and program effectiveness.
- Manage and report on the training budget, ensuring cost-effective resource allocation.
Qualifications:
**Skills and Qualifications**:
- Bachelor’s degree in, Security Management, Information Technology, or related field.
- Proven experience as a Training Manager or similar role, with specific expertise in CCTV systems.
- In-depth knowledge of the technical aspects of CCTV system operations, including installation, configuration, and maintenance.
- Excellent presentation and facilitation skills.
- Strong organizational and leadership skills.
- Proficiency in MS Office and modern training techniques.
- Ability to handle multiple tasks and meet deadlines.
**Preferred Qualifications**:
- Professional certification in security systems or network management.
- Experience with digital learning platforms and remote training methods.
- Previous experience in a security-sensitive environment.
**Work Environment**:
- Office and field settings, requiring travel to various training locations.
- Flexibility to work outside standard hours as needed for training sessions.
**Conclusion**:
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