Customer Service Executive

3 months ago


Dubai, United Arab Emirates M.R.S. Packaging Limited Full time

**Job description**

Resolving Issues: Handling complaints and providing solutions to customer problems.

Product Knowledge: Understanding products and services to assist customers effectively.

Order Processing: Managing customer orders, returns, and exchanges.

Documentation: Keeping records of customer interactions and feedback.

Collaborating: Working with other departments to resolve customer issues.

Maintaining Professionalism: Ensuring a positive customer experience through patience, empathy, and clear communication.

Excellent communication skills in English

ERP knowledge will be an added advantage

**Education-**

Bachelors / Masters in any field but with strong Administration skills.

**Skills Required-**

Communication Skills: Excellent verbal and written communication.

Problem-Solving: Ability to think critically and find solutions.

Empathy: Understanding and addressing customer needs and emotions.

Time Management: Efficiently managing time and multitasking.

Technical Skills: Familiarity with customer service software and tools.

Language - fluent in English & Hindi.

UAE Driving license preferred.

Good hold on MS office, if have Oracle NetSuite will be preferred.

Contract length: 12 months

**Salary**: AED 6,000.00 - AED 7,000.00 per month

Location: Dubai World Central, Dubai South. Office timing 8 AM to 5PM, Monday to Friday

**Language**:

- English (preferred)

License/Certification:

- UAE Driving license

Pay: AED6,000.00 - AED7,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- ERP experience, Oracle NetSuite

**Education**:

- Bachelor's (required)

**Experience**:

- food & Beverage Customer Service: 3 years (required)

**Language**:

- English and Hindi (required)

License/Certification:

- UAE Driving License (required)

Willingness to travel:

- 25% (required)



  • Dubai, United Arab Emirates Altius Customer Service Full time

    *Responsibilities:* 1. Respond to inbound calls promptly and professionally in both English and Arabic. 2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. 3. Assist customers with product information, troubleshooting, and technical support. 4. Accurately record customer...

  • Customer Service

    2 weeks ago


    Dubai, United Arab Emirates SMART SERVICE STATION Full time

    A reputable company active in the garage and automotive services sector is looking to hire a committed individual with excellent communication skills and experience in a garage environment to join our customer service team. The required qualifications and responsibilities for this position are as follows: **Required Qualifications**: - **Excellent...

  • Customer Service

    6 months ago


    Dubai International City, United Arab Emirates TOP H SERVICE Full time

    Top H Cleaning Company is looking for customer service representatives who can handle phone calls effectively. **Responsibilities**: - Answering customer inquiries over the phone and providing necessary technical support and assistance. - Providing high-quality customer service and ensuring customer satisfaction. - Managing and responding to customer...

  • Sales Executive

    6 months ago


    Dubai, United Arab Emirates ARG Visa Service Full time

    Immediate Hiring Position: Sales & Customer Service Location: Baniyas Square, Dubai **Job Type**: Full-tim **Salary**: 4000-5000 AED **Responsibilities**: 3. Liaise with embassies, consulates, and relevant authorities to obtain necessary information and updates. 4.Provide excellent customer service by addressing inquiries, concerns, and providing...


  • Dubai, United Arab Emirates Quality Government Service Center Full time

    **Job description** - Providing introductory information to new customers - Ensuring that customers are satisfied with services - Following up with clients or customers to check that they’re still satisfied with any purchases - Letting customers or clients know about additional products or services - Determining the quickest, most effective ways to answer...


  • Dubai, United Arab Emirates smart service station Full time

    **Job Summary**: **Responsibilities**: Assist customers with product information, orders, returns, and exchanges. Address and resolve customer complaints, concerns, and issues with patience and empathy. Provide accurate and detailed information about company products, services, policies, and procedures. Collaborate with internal teams to ensure customer...


  • Dubai, United Arab Emirates Eteen Logistic Service Full time

    **Job Overview**: As a Customer Service Representative, you will play a key role in ensuring our clients have a positive experience with our shipping services. You will be responsible for addressing customer inquiries, resolving issues, providing tracking information, and ensuring all shipments are processed accurately and efficiently. **Key...


  • Dubai, United Arab Emirates Saif Belhasa Holding L L C Full time

    We are looking for a qualified Customer Executive who will offer excellent customer service support. The Customer Support Representative will ensure that a standardized level of service is maintained for all customers. **Responsibilities**: - Giving complete information to all walk in customers & telephonic inquiries regarding our procedures & services -...


  • Dubai, United Arab Emirates Insaty Full time

    We are currently seeking a dynamic and customer-focused Customer Service Executive to join our team. As a Customer Service Executive, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their satisfaction. **Responsibilities**: - Handle customer complaints and resolve issues promptly and...


  • Dubai, United Arab Emirates Insaty Full time

    We are currently seeking a highly motivated and customer-oriented Customer Service Executive to join our team. As a Customer Service Executive, you will be responsible for providing excellent customer support, resolving customer issues, and maintaining high levels of customer satisfaction. **Responsibilities**: - Address customer complaints and resolve...


  • Dubai, United Arab Emirates Cambridge Educational Institute Full time

    **CAMBRIDGE EDUCATION**, established in 1987 in the United Arab Emirates, and with offices in USA, Dubai, Abu Dhabi and India, is a leading organization providing executive management & technology education and certified professional training in diverse fields, including Project Management, Risk Management, Operations Management, Cyber Security, Digital...


  • Dubai, United Arab Emirates Coca-Cola Full time

    The Role **Requirements**: - Excellent communication skills: Being able to communicate effectively and clearly with customers is essential in this role. - Problem-solving abilities: Customer service executives should be able to analyze situations, identify issues, and find appropriate solutions. - Empathy and patience: It's important to have empathy for...


  • Dubai, United Arab Emirates MBM Health Group Full time

    **Job Description: Customer Service/Front Desk Executive** MBM Specialty Medical Center is seeking a professional and enthusiastic **Customer Service/Front Desk Executive** to join our team at our state-of-the-art facility in Deira, Dubai. We are dedicated to delivering exceptional primary care services and creating a welcoming environment for our...


  • Dubai, United Arab Emirates Stanford Global Management Consultancy FZE Full time

    We are looking for a qualified **customer care executive** who can be a part of a team of representatives who will offer excellent customer service and after-sales support. Customer care executives ensure that the company delivers the highest quality of service to their customers or clients by using their skills, expertise, and experience. Job...


  • Dubai, United Arab Emirates Technolojbd Consulting Full time

    As a Customer Service Executive, you will be a crucial part of our customer-centric team, responsible for ensuring the satisfaction of our valued customers. Your role involves handling inquiries, resolving issues, and providing information about our products/services in a professional and efficient manner. If you have strong communication skills and a...


  • Dubai, United Arab Emirates West Avenue Visa Services Full time

    **Job Title: Customer Service Executive** **Company: West Avenue Services** **Location: Dubai** **About Us**: West Avenue Services is dedicated to providing exceptional service and solutions to our clients. We pride ourselves on our commitment to excellence and our ability to adapt to the ever-changing needs of our customers. **Key Responsibilities**: -...


  • Dubai, United Arab Emirates Precott Real Estate Development Full time

    **Prescott Real Estate Development LLC** is seeking a dedicated and personable Customer Service Executive to join our team. The Customer Service Executive will be the primary point of contact for clients, responsible for addressing inquiries, resolving issues, and ensuring a positive experience throughout their journey with Prescott. This role requires...


  • Dubai, United Arab Emirates Align Staffing Solutions Full time

    We are currently hiring **Customer Service Executive**. **Requirement -** - 6 months to 1 years of proven experience as customer service - Fluency in both languages, English and Hindi is mandatory **Working Days/hours** - 6 days & 9 hours per day - Customer Service in the Subject Or directly share your CV on WhatsApp at: 058 203 0330** **Job Types**:...


  • Dubai, United Arab Emirates INTERGRANDE BKC GROUPS OF COMPANIES Full time

    A construction company required energetic Customer Care Executive **Experience**: - customer service: 1 year (preferred)


  • Dubai, United Arab Emirates One Innovative Technology Full time

    The role of **a Customer Service Executive** in the technology sector involves providing support and assistance to customers who are using or encountering issues with the company's products or services. Here's a detailed job description for such a position: 2**. Technical Assistance**: Offering technical support to customers who are experiencing issues with...