Manager, Insights and Analytics

2 days ago


Dubai, United Arab Emirates Unifonic Full time

Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences. By unifying communication channels, messaging apps, and chatbots, Unifonic streamlines conversations at every touch point throughout the customer journey.

**Analytics and Insights Manager**

The Marketing team at Unifonic are looking for an Analytics and Insights Manager to lead the development and execution of insights, measurements and strategies that drive commercial growth at unifonic. Reporting directly to the Director of Demand Generation, you will directly influence commercial strategy, pricing, GTM and much more. In addition to providing insights, you will own the systems and processes used to generate insights and tangible business recommendations. In this role you will measure success not just by the amount of insights produced but by the overall effectiveness of its tangible outcomes. In addition, you will build and manage an analyst team and collaborate closely with business leadership regionally and globally to achieve commercial objectives.
- Maintain a lean, effective management cadence for accountability and decision making, allowing the team to remain nimble and dynamic while setting up the business to meet and exceed plans.
- Partner with the Finance and Data Engineering team for P&L and KPI oversight, promptly calling out risks and opportunities to business leaders for decision making.
- Collaborate with key stakeholders including but not limited to the Sales and Marketing teams to gather requirements for dashboards, analysis, commercial experiments or forecasting projects.
- Generate strategic insights and action plans that drive growth across customer segments and new verticals.
- Partner with cross functional teams to determine corresponding commercial goals and targets in an integrated and cohesive manner.
- Collaborate with Data Engineering to launch, execute and maintain data pipeline across all relevant data requirements.
- Conduct large-scale data analysis and modelling to derive actionable insight to improve efficiency and effectiveness of commercial projects and to assist in decision making in unifonic.
- Develop and manage analytics and insights roadmap for the company.
- Ensure scalability, repeatability, and accessibility of developed analysis, reporting and dashboards.

**Requirements**:

- Hands-on 5+ years of recent experience in data analytics in a B2B setting or any related strategy field.
- Good commercial acumen with a bias for tangible action and results.
- Extensive working experience with web analytic tools such as Google Analytics, data visualisation tools (such as Tableau) and CRM tools (such as HubSpot or Salesforce).
- Proficient in SQL, MS Excel and forms of statistical analysis including but not limited to hypothesis development, testing, regression.
- Experience managing a team of analysts.
- Excellent English written and verbal skills.
- exceptional communication and presentation skills and a demonstrated ability to collaborate with multiple teams and business leaders.



  • Dubai, United Arab Emirates LEGO Full time

    **Location** - Dubai, United Arab Emirates **Job ID** - 0000015907 **Category** - Data Analytics / Warehousing, & Business Intelligence Are you ready to partner up with our business in the MEA (Middle East & Africa) region and lead the data management processes required to drive visibility of in-market consumer sales? CEEMEA Analytics & Insights team is...


  • Dubai, United Arab Emirates Qureos Full time

    **About The Company** Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences. By unifying communication channels, messaging apps, and chatbots, Unifonic streamlines conversations at every touch point throughout the customer journey. Unifonic’s solutions integrate customer...


  • Dubai, United Arab Emirates Mastercard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Analyst Manager

    5 days ago


    Dubai, United Arab Emirates Talent Pal Full time

    **Description** Join our team as the Manager of Media Insights & Analytics, where you will lead a group of talented analysts, guide their career development, and ensure the team's high-quality performance. As part of the management team, you will contribute to optimizing workflows, developing educational initiatives, and driving methodology innovation....


  • Dubai, United Arab Emirates Property Finder Full time

    Property Finder is the leading digital real estate platform in the Middle East and North Africa region. A UAE-born startup, Property Finder expanded its operations to Qatar, Bahrain, Saudi Arabia, and Egypt over the years. Recently, it acquired a significant stake in Zingat in Turkey. The company is one of the largest technology start-ups in the region and...

  • Marketing Analytics

    4 months ago


    Dubai, United Arab Emirates Caterpillar Full time

    **Career Area**: Marketing **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress...


  • Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: Do you understand data is messy, complex and people need help to derive analysis and insights? Do you have the patience to understand problems and the skill in SQL to model the answers? Do you understand that problems are everywhere and Technology is not the answer it is a tool we use to solve them? Does statistics, distribution and left joins...

  • Digital Marketing

    7 months ago


    Dubai, United Arab Emirates Insights Full time

    **Requirements and Responsibilities**: - Designs, builds, and maintains our social media presence. - Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs). - Identifies trends and insights and optimizes spend and performance based on the insights. - Brainstorms new and creative growth strategies...


  • Dubai, United Arab Emirates NTS Group FZLLE Ltd Full time

    NTS Group is working with a leading multinational pharmaceutical company to recruit a Business Insights Manager. The role is responsible for delivering high quality business insights into META markets and competitors as well as answering ad hoc requests/questions. The BI Manager will serve as an internal consultant to senior leadership by providing...

  • Vice President

    4 months ago


    Dubai, United Arab Emirates Insights Full time

    **OVERVIEW** **Job Title**:VP - Corporate Finance & Deal Advisory **Direct Reporting**: Reports to SVP/Partner **Department**:Corporate Finance & Deal Advisory **Role Purpose**:Accountable and responsible for all the tasks and assignments delegated under the ambit of “Corporate Finance & Deal Advisory” practice at Insights. **KEY ACCOUNTABILITIES &...

  • Business Analytics

    4 days ago


    Dubai, United Arab Emirates Pfizer Full time

    ROLE SUMMARY Business Analytics & Insights (BAI) harnesses the power of data to drive robust analytical insights that inform some of Pfizer's most critical business questions. The person in this role will lead prioritized efforts to frame, investigate, and answer key business questions through market research and analytics plans. These plans include a...


  • Dubai, United Arab Emirates Emirates Flight Catering Full time

    The Insights & Intelligence team helps the business make smarter decisions by building dashboards, analysing data, and providing insights that drive strategy. Using the latest tools in business analytics, data mining, and visualization, we*re all about turning data into action. As the Insights & Intelligence Manager, you*ll lead the way in developing and...


  • Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: 1. JOB PURPOSE To engage, enable, and support the Data Analytics Team in collecting, managing, and coordinating data assets that support Business Intelligence (BI) enablement and analytics projects across the business. 2. JOB ACCOUNTABILITIES LINKED TO OBJECTIVE AREAS Deploy - Collaborate with relevant business departments to assess, gather...

  • Lead Consumer Insights

    7 months ago


    Dubai, United Arab Emirates Philip Morris International Full time

    At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your...


  • Dubai, United Arab Emirates Kerzner International Resorts Full time

    Manager, Performance Analytics (11311) At Kerzner, we never settle. Through continued innovation, our team of pioneers push until the next level is achieved, and then to keep going. Our philosophy is simple - we go above and beyond to Blow Away our Guest and Colleagues. Good enough never is. For us, it is all about perfection and innovation. This is not...

  • Analytics & BI Manager

    7 months ago


    Dubai, United Arab Emirates Assembly Full time

    **Key Responsibilities**: **Data Analysis, Reporting, and Web/App Tracking**: - Develop and maintain dashboards and reports that provide insights into key business metrics, with a focus on web and app user behavior. - Implement and manage web/app tracking tools (e.g., Google Analytics, Adobe Analytics) to ensure accurate and comprehensive data collection. -...


  • Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. **About the role As the Skywards Analytics Manager you will be responsible for leading a team of embedded data analysts to manage the delivery of analytical solutions & insights that...


  • Dubai, United Arab Emirates Careem Full time

    **Business Analytics Manager** **About Careem** At Careem, our mission is to simplify and improve the lives of people and create an awesome organisation that inspires. We built the first multi-billion dollar tech startup in the MENAP region providing ride-hailing services across 11 countries. Now, we’re on the mission to become the region’s trusted...

  • Market Insights

    2 weeks ago


    Dubai, United Arab Emirates Kinetic Full time

    A leading **Medical Device** company is actively recruiting a **Market Insights & Operations Manager** for their **Dubai** office. **Key aspects of the role include**: - Assessing the market and its dynamics, customers, and competitors; Offering analysis and insights to influence marketing, sales, and commercial strategy. - Responsible for developing...


  • Dubai, United Arab Emirates The Thought Factory DMCC Full time

    Note : We are currently in the process of hiring the above vacancy for a renowned establishment in Dubai. If you should be interested to explore this opportunity, please do not hesitate to share your updated resume. About the Role: The Consumer Insights Manager will provide consumer and customer insights that will help the organization make strategic and...