Analytics & Data Insights Manager, Product

4 days ago


Dubai, United Arab Emirates Mastercard Full time

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Job Title

Analytics & Data Insights Manager, Product Management

The MPGS Data Strategy & Acceptance Analytics team is part of a global product function at the centre of payments innovation delivering leading customer experiences through our connected gateway. As part of this remit the team is responsible for defining the strategy, and executing the delivery of, market-leading payment gateway products & value-added services to our acquirers and merchants on a global basis

MPSG currently require an Analytics & Data Insights Manager to join our mission of turning MPGS into a true data driven organisation. The role will leverage data from multiple sources to derive analysis and actionable insights from our customer interactions with our products and services, global contact centres, and internal support teams.

As a data storyteller, you will scope out ambiguous requirements and showcase the power of data by turning it into actionable recommendations that address the needs of our internal and external clients.

Role
- Must be passionate about payments, data, technology and most importantly telling a data driven story.
- Perform high-quality analysis of transaction data to shape proposals and estimate impact
- Partners closely with business leaders to provide strategic decision support through data and analytics
- Applies knowledge in quantitative and qualitative analysis as well as data visualization to surface clear and compelling narratives that inform the strategies of the Business Unit
- Influences the development of actionable KPIs that drive business decisions and inform executive management and other key constituents
- Provides thought leadership to convert inputs from stakeholder teams into creative, scalable solutions
- Sees beyond requestors’ asks to understand the root query or challenge for which data and analytics are being sought
- Leverage MPGS transactional and non-transactional data to analyse and support compelling narratives that drive actions and decisions.
- Act as a strategic business partner to our product and customer success teams, to gather requirements for planning, building and delivering intelligence.
- Expertise in transforming data into insights and actionable stories, with an ability to deliver and support the narrative all the way to action.
- A self-starter that can work independently with ambiguous requirements and proactively identify insight opportunities within the org.
- Take ownership and lead multiple insight projects across various functions of the org.
- Advocate for the insights team across the business to drive continuous education with partner teams to improve their ability to leverage insights & data that deliver customer value.

Experience
- Experience with insights narrative creation, data visualisation and data driven storytelling
- Payments analytics experience preferred
- Experience in a role transforming complex data into clear insights/stories that drive business decisions
- Managing time and priorities across multiple projects and internal client teams
- Ability to communicate findings clearly to both technical and non-technical audience
- Languages: SQL, Python
- Tools: Data Visualisation (Domo, Tableau, Power BI, PowerPoint, Datapoint), ETL (Alteryx)
- Database technologies: SQL Server, Hadoop, Oracle
- Good oral and written communication skills
- Ability to pick up new tools and technologies
- Bachelor’s degree or equivalent combination of experience and formal education

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.



  • Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: Do you understand data is messy, complex and people need help to derive analysis and insights? Do you have the patience to understand problems and the skill in SQL to model the answers? Do you understand that problems are everywhere and Technology is not the answer it is a tool we use to solve them? Does statistics, distribution and left joins...

  • Mena Amps

    7 months ago


    Dubai, United Arab Emirates Q-Express Documents Transport Full time

    Fluent English written and verbal skills Experience in roles such as Account Management, Sales, Consulting Marketing/Merchandising roles, Program or Project Management roles Experience building relationships with external stakeholders, identifying business opportunities for clients and increasing adoption and utilization of company products Comfortable using...


  • Dubai, United Arab Emirates Webb Fontaine Group Full time

    Webb Fontaine Group **Position Summary | Head of Data Insights** **People matter.** **The Webb Fontaine culture** focuses on its employees’ success and happiness. Our team members are identified by their passion and enthusiasm towards excellence and innovation. Being a team player is key: we care for and support each other through integrity and...


  • Dubai, United Arab Emirates LEGO Full time

    **Location** - Dubai, United Arab Emirates **Job ID** - 0000015907 **Category** - Data Analytics / Warehousing, & Business Intelligence Are you ready to partner up with our business in the MEA (Middle East & Africa) region and lead the data management processes required to drive visibility of in-market consumer sales? CEEMEA Analytics & Insights team is...


  • Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: JOB PURPOSE Develop, manage and support the Data & Analytics practices of the People Experience team and One HR’. Leverage industry best practices and collaborate with all HR teams and other relevant internal stakeholders, such as IT and Enterprise Data & Analytics (ED&A). Through the use of data and analytics enable HR to: - Achieve efficient...


  • Dubai, United Arab Emirates Majid Al Futtaim Full time

    JD - Associate Manager - Data Analytics **Role Purpose**: The Associate Manager - Data Analytics is responsible for supporting on developing and executing our Analytics Delivery and Insights roadmap, in close collaboration with our product owners, data scientists and data engineers who are spearheading the Advanced Analytics transformation across Majid Al...


  • Dubai, United Arab Emirates Majid al Futtaim Properties Full time

    JD - Associate Manager - Data Analytics **Role Purpose**: - The Associate Manager - Data Analytics is responsible for supporting on developing and executing our Analytics Delivery and Insights roadmap, in close collaboration with our product owners, data scientists and data engineers who are spearheading the Advanced Analytics transformation across Majid...

  • Product Manager

    7 months ago


    Dubai, United Arab Emirates Insights Falcon Full time

    Responsibilities: - **Product Strategy Development**: Develop and refine product strategies based on market research, competitive analysis, and user feedback. Define clear and compelling product visions and roadmaps to guide development efforts. - **Requirement Managemen**t: Define business and functional requirements and allocate to the development team. -...


  • Dubai, United Arab Emirates Middle East Communication Network Full time

    Description **REPRISE** **COMPANY DESCRIPTION** We are the world’s largest performance marketing network, with over 3,000 experts in 68 offices in 48 markets. We offer a complete suite of crafts designed to deliver customer-centric performance marketing solutions. Armed with intelligent insights and an audience first approach our team of expert...


  • Dubai, United Arab Emirates Qureos Full time

    **About The Company** Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences. By unifying communication channels, messaging apps, and chatbots, Unifonic streamlines conversations at every touch point throughout the customer journey. Unifonic’s solutions integrate customer...


  • Dubai, United Arab Emirates Dentsu Full time

    Data and Analytics Strategy Manager is the lead to the agency's data strategy and analytics initiatives. The core responsibility is to develop and implement data-driven strategies to drive business growth and improve decision-making processes across the organization. Job Title: Data & Analytics Strategy Manager Job Description: Key responsibilities: -...


  • Dubai, United Arab Emirates Property Finder Full time

    Property Finder is the leading digital real estate platform in the Middle East and North Africa region. A UAE-born startup, Property Finder expanded its operations to Qatar, Bahrain, Saudi Arabia, and Egypt over the years. Recently, it acquired a significant stake in Zingat in Turkey. The company is one of the largest technology start-ups in the region and...

  • Data Insights Analyst

    6 months ago


    Dubai, United Arab Emirates Sony Music Careers - Asia & Middle East Full time

    **Job Summary**: As a Data Insights Analyst, you will play a critical role in providing inputs for data-driven decision-making at SME Middle East. Your role will include analyzing music consumption patterns, audience behavior, market trends and providing relevant dashboards and reports to build the label's strategy. **What you'll do**: - Assess data...

  • Analyst Manager

    2 hours ago


    Dubai, United Arab Emirates Talent Pal Full time

    **Description** Join our team as the Manager of Media Insights & Analytics, where you will lead a group of talented analysts, guide their career development, and ensure the team's high-quality performance. As part of the management team, you will contribute to optimizing workflows, developing educational initiatives, and driving methodology innovation....


  • Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: 1. JOB PURPOSE To engage, enable, and support the Data Analytics Team in collecting, managing, and coordinating data assets that support Business Intelligence (BI) enablement and analytics projects across the business. 2. JOB ACCOUNTABILITIES LINKED TO OBJECTIVE AREAS Deploy - Collaborate with relevant business departments to assess, gather...


  • Dubai, United Arab Emirates Kroll Full time

    Our professionals balance analytical skills, deep market insight and independence to deliver solid, defensible analysis and practical advice to our clients. As an organization, we value the diverse backgrounds and perspectives that enable us to think globally. We create transparency in an opaque world, and we encourage our people to do the same. That means...


  • Dubai, United Arab Emirates Property Finder Full time

    Property Finder is the leading property portal in the Middle East, North Africa and Turkey (MENAT) region. The platform offers a host of products and services tailored to make the home search process transparent for millions who visit the portal while creating value for the partners who advertise on the platform. Over the years, we've expanded our...

  • Marketing Analytics

    4 months ago


    Dubai, United Arab Emirates Caterpillar Full time

    **Career Area**: Marketing **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress...


  • Dubai, United Arab Emirates Talent Pal Full time

    Data and Analytics Strategy Manager is the lead to the agency's data strategy and analytics initiatives. The core responsibility is to develop and implement data-driven strategies to drive business growth and improve decision-making processes across the organization. Job Title: Data & Analytics Strategy Manager **Job Description**: Key responsibilities: -...


  • Dubai, United Arab Emirates Convz Data Solutions Full time

    **About Us**: Convz is a leading player in the data analytics industry, specializing in delivering cutting-edge solutions to our clients in the MENA region. With a strong focus on Data consulting, we empower businesses to harness the power of data and make informed decisions to achieve their strategic goals. We are seeking a proactive and technically...