Omnichannel Operations Associate
3 months ago
**INSPIRE | EXHILARATE | DELIGHT**
For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.
Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.
Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.
**What you'll be doing**
You will monitor and ensure a seamless customer journey omni-channel operations across all brands. You will resolve any issues faced throughout the order journey aiming to maintain high level of customer satisfaction.
- Support the Omni-Channel Operations Lead in ensuring smooth customer journeys across all channels.
- Assist in communicating changes in processes to service providers and third parties to minimize disruptions.
- Aid in audits and action plans to enhance operational performance.
- Collaborate with support services and providers to meet service level agreements (SLAs) and improve performance.
- Participate in brand meetings to assist in supporting growth strategies and operational readiness.
- Contribute to identifying opportunities for standardization across brands and supporting project coordination.
- Resolving issues encountered by orders to uphold customer satisfaction.
- Support in facilitating communication among stakeholders and project initiatives.
- Assist in analysing processes, proposing enhancements, and contributing to efficiency efforts.
- Foster a culture of transparency and accountability within the team.
- Assist in conducting test orders, tracking journeys, and suggesting improvements.
- Support in OMS-related configurations or enhancements.
- Collaborate with the product team to ensure timely delivery of brand enhancements.
**What you’ll need to succeed**
- Fluent in English, Arabic (preferred)
- Tools: Confluence, Power Point, Excel, OMS, SFCC
- Proven experience (ecommerce, retail, project management, or related fields)
- Great communication skills, Critical thinking, and analytical skills
- Experience with the local market is preferred (as a customer and/or supplier)
- Ideas - Excited to draw findings from figures and data.
- A hunger to deliver truly transformational impact. This role is not for the timid
**What we can offer you**
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
**We Invite All Applicants to Apply**
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
-
Dubai, United Arab Emirates Lilly Full timeAt Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities...
-
Vice President, Omnichannel Technology
2 months ago
Dubai, United Arab Emirates Chalhoub Group Full time**INSPIRE | EXHILARATE | DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty,...
-
Operations Executive
8 months ago
Dubai, United Arab Emirates A&A Associate LLC Full timeExciting Opportunity Alert! Are you a dynamic and results-driven professional seeking a challenging role in operations management? Look no further Associate a leading business setup company, is on the lookout for a talented Operations Executive to join our team. As an Operations Executive, you will play a pivotal role in ensuring the smooth and efficient...
-
Sgii Newgen Program
6 months ago
Dubai, United Arab Emirates Chalhoub Group Full time**INSPIRE | EXHILARATE | DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty,...
-
Technical Sales Associate
7 months ago
Dubai, United Arab Emirates HAZ Operations Full time**About Us**: HAZ Operation is a growing provider of industrial automation solutions, specializing in conveyor & sorting systems, industrial workstations & carts, safety barriers. Our mission is to empower our clients to digitally transform their operation towards the 4IR. We pride ourselves on delivering innovative solutions that optimize efficiency,...
-
Operations Associate
6 months ago
Dubai, United Arab Emirates Clever Wings CO. Full timeWe are looking for a motivated and experienced Operations Associate to join our team! As an Operations Associate, you will be responsible for performing administrative tasks and assisting in managing daily business operations of our company. **Operations Associate duties and responsibilities** - Assisting the Operations Managerin daily management -...
-
Finance & Admin Associate
6 months ago
Dubai, United Arab Emirates Teads Full timeWe are seeking a dynamic Finance & Admin Associate to join our team in Dubai, United Arab Emirates. This role will be an opportunity to contribute to the financial and administrative operations of our company, providing valuable support to the finance department while assuming essential administrative responsibilities. **Key Responsibilities**: - Accounts...
-
Operations Associate
6 months ago
Dubai, United Arab Emirates Whyletz Branding Full timeWhyletz is hiring an operations associate for the Dubai office. Whyletz is a branding and creative agency where you find 100% satisfaction and fun. We welcome highly talented young and passionate creative minds interested in building something great. Join the creative revolution to innovate and change! **Responsibilities**: - Office Management &...
-
Associate Location Planner
6 months ago
Dubai, United Arab Emirates Abercrombie and Fitch Co. Full time**Company Description** Job Description** The Associate Location Planner is responsible for in-market execution of departmental inventory strategies for the purpose of maximizing sales forecasts in the Middle East region. The responsibilities include data entry, coordination with cross-functional business partners, and various planning-related projects,...
-
Compliance Officer
6 months ago
Dubai International Financial Center, United Arab Emirates A&A Associate LLC Full timeAbout Us: A&A Associate is a UAE registered Management Consultancy firm Auditing & Accounting Service Companies Dubai | A&A Associate (aaconsultancy.ae)providing cost-effective value-added solutions to meet all your business needs under one roof. We follow the highest level of professional ethics and quality in our services. We have a fast-growing team of...
-
Operations and Partnerships Associate
2 months ago
Dubai, United Arab Emirates Talent Pal Full time**INTRODUCTION TO GGGI**: The Global Green Growth Institute (GGGI) is a treaty-based international, inter-governmental organization dedicated to supporting and promoting strong, inclusive and sustainable economic growth in developing countries and emerging economies. To learn more please visit about GGGI web page. ***: The Operations and Partnerships...
-
Junior Operations Associate
7 months ago
Dubai, United Arab Emirates onpoint Portal LLC Full timeWe’re Hiring! We are looking for a Junior Operations Associate based out of Dubai. **Requirements**: 1. 1 - 2 Years of experience in the UAE 2. Meticulous and detail-oriented **Job Description**: 1. To coordinate with the team by managing the documents and filing 2. To update the internal comment boxes 4. To assist with any job-related ad-hoc...
-
Operations Associate Officer
6 months ago
Dubai, United Arab Emirates WEETAZ Full time**_Job Information_**: **_ _** - _Performs and documents operations in the production process._ - _Installs, adjusts and operates laboratory/manufacturing equipment._ - _Performs process/product testing and auditing to verify compliance with quality and/or regulatory requirements._ - _Conduct self-inspections of your own work._ - _Follows standard operating...
-
Retail Sales Associate
6 months ago
Dubai, United Arab Emirates Wafi Mall Full timeROLE SUMMARY: Department Store Assistants help customers make purchases by demonstrating, describing, and recommending products. They might also use cash registers to record transactions, which may involve using credit card machines, calculators, and barcode scanners. When they are not assisting customers, Department Store Assistants may tidy the store, take...
-
Operations Manufacturing Associate
6 months ago
Dubai, United Arab Emirates Dynstar Establishment llc. Full timeOur company is looking for a Operations Manufacturing Associate to join our team. **Responsibilities**: - Aligning material and putting together parts to build more complex units; - Checking output to ensure the highest quality; - Report defective material or questionable conditions to production department supervisor; - Reporting on issues, malfunction or...
-
Operations Associate
4 months ago
Dubai, United Arab Emirates BloomingBox.com Full timeOur vision at BloomingBox is to revolutionise the gifting industry and we are poised for significant growth. We seek an energetic and customer-focused individual to join our team as an Operations Associate. **Purpose of Role**: As a key member of the Operations team, you’ll play a crucial role in ensuring that every order is processed flawlessly, assigned...
-
Market Operations Associate
6 months ago
Dubai, United Arab Emirates M2 Full timeWe are launching a new comprehensive crypto investment platform catering to retail and institutional investors with unique differentiation points and value proposition. The product offering will include a crypto exchange, staking and advanced yield offerings, a lending offering and operating the platform's own coin. The core of our success is our passion...
-
Omni & Store Techno Functional Lead
6 months ago
Dubai, United Arab Emirates Halian International Full timeJob Purpose: Lead Omnichannel and store modules for a major Retail ERP transformation program, focusing on XStore POS and Omnichannel retail environment. Implement XStore with SAP S/4Hana, ensuring smooth operations in a luxury retail setting. Strategic Roles and Responsibilities: - Strategically support ERP transformation aligned with business...
-
Operation Analyst/associate
6 months ago
Dubai, United Arab Emirates FloxyPay Full time**Responsibilities**: 1. **Transaction Monitoring**: Monitor and analyze cryptocurrency transactions to ensure compliance with regulatory requirements and internal policies. 2. **Risk Management**: Identify and assess potential risks associated with cryptocurrency operations, including fraud, market volatility, and regulatory changes. 3. **Process...
-
Associate Marketing Operations
6 months ago
Dubai, United Arab Emirates talabat Full time**Company Description** As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...