Cluster Assistant F&b Manager

2 months ago


Sharjah, United Arab Emirates The Act Hotel Full time

The Cluster Assistant F&B Manager is responsible for supporting the Food and Beverage Manager in managing the day-to-day operations of multiple F&B outlets within a designated cluster. This role involves ensuring high-quality service standards, maximizing revenue, controlling costs, and maintaining guest satisfaction across all F&B establishments.

**Key Responsibilities**:

- **Operations Management**:

- Assist in the overall management of F&B operations across multiple outlets.
- Implement and maintain standard operating procedures (SOPs) to ensure smooth functioning of all F&B outlets.
- Monitor and analyze sales, revenue, and expenses to identify areas for improvement and implement corrective actions.
- Ensure compliance with health, safety, and sanitation regulations.
- **Staff Management**:

- Supervise and provide guidance to F&B staff, including wait staff, bartenders, kitchen staff, etc.
- Assist in recruiting, training, and evaluating F&B personnel.
- Foster a positive work environment and ensure high levels of staff morale and motivation.
- Handle any staff-related issues or conflicts in a timely and professional manner.
- **Customer Service**:

- Maintain high standards of customer service and guest satisfaction across all F&B outlets.
- Address guest complaints or concerns promptly and effectively.
- Implement strategies to enhance the overall guest experience and promote repeat business.
- **Revenue Maximization**:

- Collaborate with the Food and Beverage Manager to develop and implement sales and marketing strategies to maximize revenue.
- Monitor inventory levels and control costs by minimizing wastage and implementing efficient inventory management practices.
- Identify opportunities for upselling and cross-selling to increase average check value.
- **Quality Control**:

- Ensure consistency and quality of food and beverage offerings across all outlets.
- Conduct regular inspections and quality audits to maintain high standards of cleanliness, hygiene, and presentation.
- Work closely with the kitchen team to develop and update menus based on customer preferences and market trends.
- **Financial Management**:

- Assist in preparing and managing budgets for F&B operations.
- Monitor financial performance against budget and take corrective actions as necessary.
- Analyze financial reports and make recommendations for cost-saving initiatives and revenue-generating opportunities.

**Qualifications and Skills**:

- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Proven experience in F&B management, preferably in a supervisory or assistant managerial role.
- Strong leadership and communication skills.
- Excellent customer service and interpersonal skills.
- Sound knowledge of F&B operations, including food and beverage preparation, service standards, and inventory management.
- Ability to multitask, prioritize, and delegate effectively.

**Additional Requirements**:

- Willingness to work flexible hours, including evenings, weekends, and holidays.
- Knowledge of local food safety and liquor licensing regulations.
- Certification in food safety and sanitation (e.g., ServSafe) is desirable.

**Note**: The specific duties and qualifications may vary depending on the size and nature of the F&B operations within the cluster.


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