Cluster Assistant FB Manager

7 months ago


Sharjah, United Arab Emirates The Act Hotel Full time
  • OperationsManagement:
  • Assist in theoverall management of F&B operations across multipleoutlets.
  • Implement and maintain standardoperating procedures (SOPs) to ensure smooth functioning of allF&B outlets.
  • Monitor and analyze sales,revenue, and expenses to identify areas for improvement andimplement corrective actions.
  • Ensure compliancewith health, safety, and sanitationregulations.
  • StaffManagement:
  • Supervise andprovide guidance to F&B staff, including wait staff,bartenders, kitchen staff, etc.
  • Assist inrecruiting, training, and evaluating F&Bpersonnel.
  • Foster a positive work environmentand ensure high levels of staff morale andmotivation.
  • Handle any staff-related issues orconflicts in a timely and professionalmanner.
  • CustomerService:
  • Maintain high standardsof customer service and guest satisfaction across all F&Boutlets.
  • Address guest complaints or concernspromptly and effectively.
  • Implement strategiesto enhance the overall guest experience and promote repeatbusiness.
  • RevenueMaximization:
  • Collaborate withthe Food and Beverage Manager to develop and implement sales andmarketing strategies to maximizerevenue.
  • Monitor inventory levels and controlcosts by minimizing wastage and implementing efficient inventorymanagement practices.
  • Identify opportunitiesfor upselling and cross-selling to increase average checkvalue.
  • QualityControl:
  • Ensure consistency andquality of food and beverage offerings across alloutlets.
  • Conduct regular inspections andquality audits to maintain high standards of cleanliness, hygiene,and presentation.
  • Work closely with the kitchenteam to develop and update menus based on customer preferences andmarket trends.
  • FinancialManagement:
  • Assist in preparingand managing budgets for F&Boperations.
  • Monitor financial performanceagainst budget and take corrective actions asnecessary.
  • Analyze financial reports and makerecommendations for cost-saving initiatives and revenue-generatingopportunities.


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