Showroom Sales Advisor
1 day ago
Muddle Me supplies creative and innovative Kitchen, Bar and Coffee equipment, tools & supplies to the Middle East’s leading hotels, restaurants, cafes, bars, clubs and home enthusiasts. We deal with cutting-edge products and have a passion for pushing the boundaries of creativity within the food and beverage industry.
The role of Showroom Sales Advisor is to support the sales team with the day to day running of the retail store ensuring walk-in customer satisfaction and store profitability.
**Responsibilities**:
- Customer Experience_
- Welcomes customers by greeting them, and assists with any questions they may have
- Ascertains customers’ needs and wants, advises them by providing information on products and helps them make selections by building confidence, offering suggestions and opinions
- Keeps up to date with product information
- Accurately describes product features and benefits
- Ensures high levels of customer satisfaction through excellent sales service
- Store Management_
- Maintains outstanding store condition and visual merchandising standards
- Manages point-of-sale processes including packing & courier collection
- Maintains a fully stocked store and coordinates with warehouse to transfer/order stock
- Actively involved in the receiving of new shipments, barcoding & storing appropriately
- Assists with creating displays as and when is necessary
- Monitoring stock levels and informing supervisor of stock required
- Preparing presentation space for client demonstrations
- Additional Duties_
- Deals with escalated customer issues as and when required
- Assigns tasks to other team members as and when required
- Ensure that the shop is always stocked correctly and the displays are as per guidelines
- Responsible for the displays/visual merchandising and ensuring they are as per guidelines
**Requirements**:
- Proven experience in retail sales
- Interest in Food & Beverage and Technology
- Proficiency in English (verbal and written)
- Friendly, helpful, confident and engaging personality
- Strong communication and interpersonal skills (face-to-face, telephonic and written)
- Administration skills and proficiency with MS Office
- Experience using POS and inventory software preferred, but not required
- Ability to follow all company policies and procedures
**Job Types**: Full-time, Permanent
**Experience**:
- Retail: 2 years (required)
- POS and inventory software: 1 year (preferred)
**Language**:
- English (required)
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