Showroom Executive
1 month ago
**About Us**:
We are a well-established automotive shop specializing in high-quality automotive spare parts, accessories, and related products. Our mission is to deliver excellent customer service and provide our customers with the best automotive solutions. We are seeking an experienced **Showroom Executive** to join our team and help us manage showroom operations, transactions, and inventory while maintaining our high standards of customer care.
**Position Overview**:
**Key Responsibilities**:
- **Sales and Transactions Management**:
- Process daily sales transactions, including invoicing, payment processing (cash, card, etc.), and updating sales records.
- Ensure all transactions are accurately recorded and compliant with company policies.
- Handle customer returns, exchanges, and refunds when necessary.
- **Customer Service & Sales Support**:
- Greet customers in the showroom, assist with product selection, and provide expert advice on automotive spare parts and accessories.
- Address customer inquiries and offer recommendations based on their needs and requirements.
- Resolve customer complaints professionally, ensuring satisfaction and maintaining long-term relationships.
- **Inventory & Stock Management**:
- Monitor showroom inventory levels and update stock accordingly.
- Liaise with suppliers and shipping companies to track and manage orders, deliveries, and stock levels.
- Ensure that new products are efficiently displayed and integrated into the showroom.
- Assist with managing stock discrepancies and reporting them to management.
- **Order Management & Coordination**:
- Work closely with shipping companies and suppliers to follow up on stock orders, manage deliveries, and resolve any issues with shipping timelines or orders.
- Keep track of order statuses and communicate any delays or changes to customers and management.
- Handle related paperwork, including stock receipts, deliveries, and returns.
- **Administrative Support**:
- Maintain accurate records of sales transactions, stock inventory, customer interactions, and other showroom-related documents.
- Assist in organizing showroom marketing displays, promotional materials, and product presentations.
- Provide support in preparing sales and inventory reports for management.
- **Team Collaboration & Reporting**:
- Collaborate with the sales team to ensure smooth and efficient showroom operations.
- Provide regular feedback to management on showroom performance, customer satisfaction, and inventory levels.
- Support additional administrative duties as required.
**Mandatory Qualifications**:
- **Must have experience in the automotive spare parts industry** (this is a non-negotiable requirement).
- Proven experience in a showroom or sales role, ideally within the automotive sector.
- Strong organizational skills with the ability to manage multiple tasks efficiently.
- Excellent customer service and communication skills.
- Ability to work independently as well as within a team.
- High attention to detail and accuracy in handling transactions and inventory.
- Familiarity with inventory management systems or sales software is a plus.
Pay: AED2,200.00 - AED3,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Automotive spare parts: 2 years (required)
**Language**:
- English (required)
**Location**:
- Dubai (required)
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