Assistant Sales Manager

3 days ago


Umm alQuwain City, United Arab Emirates Palma Beach Resort Full time

Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction.

Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.

**CORE WORK ACTIVITIES**

**Developing & Executing Sales Strategies**
- Work as a sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
- Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.
- Works with management team to create and implement a sales plan to increase revenue, customers and the market segment led by the GM.
- Assists with the development and implementation of promotions.

**Maximizing Revenue**
- Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
- Recommends booking goals for the team members.

**Analyzing & Reporting on Sales and Financial Data**
- Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.
- Reviews sales and catering guest satisfaction results to identify areas of improvement.

**Ensuring Exceptional Customer Service**
- Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Meets with guests during pre
- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.
- Ensures that a customer recognition program is in effect throughout Sales.

Ability to commute/relocate:

- Umm al-Quwain City: Reliably commute or planning to relocate before starting work (required)


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