Restaurant Customer Care
7 months ago
**Responsibilities**:
- **Ensure Customer Satisfaction**: Provide excellent wait service to guarantee customer satisfaction.
- **Menu Assistance**: Make menu recommendations, answer questions, and share additional information with restaurant patrons.
- **Greet and Escort Customers**: Welcome guests and escort them to their tables with a friendly and professional demeanor.
- **Menu Presentation**: Present menus and provide detailed information when asked, including details about portions, ingredients, and potential food allergies.
- **Inform on Specials**: Keep customers informed about the day’s specials.
- **Upsell Products**: Suggest additional products and services when appropriate to enhance the dining experience.
- **Order Communication**: Relay order details accurately to the Kitchen Staff.
- **Adhere to Health Regulations**: Follow all relevant health department regulations to ensure a safe and hygienic environment.
- **Provide Excellent Customer Service**: Address and resolve customer complaints and questions, providing information about products and services effectively.
**Job Requirements**:
- **Experience**: Proven work experience in a customer service role, preferably in the restaurant industry.
- **Customer Focus**: Attentiveness and patience with customers to provide high-quality service.
- **Presentation Skills**: Excellent presentation skills to make a positive impression on guests.
- **Organizational Skills**: Strong organizational and multitasking abilities, capable of performing well in a fast-paced environment.
- **Communication Skills**: Active listening and effective communication skills to understand and meet customer needs.
- **Team Spirit**: Ability to work well within a team to ensure smooth operation and a positive dining experience for guests.
**Job Type**: Contract
Contract length: 24 months
Pay: AED1,800.00 - AED3,000.00 per month
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