Restaurant Manager
5 months ago
**Job brief**
We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu, manage day to day operations, administrative and HR roles, payroll, and motivate our staff to provide excellent customer service.
Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
To be successful in this role, you’ll need management skills and experience in both front and back of the house. Back of the house management experience is also essential, as you’ll set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.
You will also directly report and work with the Restaurant Owner.
**Responsibilities**
- Coordinate daily Front of the House and Back of the House restaurant operations
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts, staff scheduling, attendance sheet for payroll
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
**Requirements and skills**
Proven work experience as a Restaurant Manager
- Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Familiarity with restaurant management software, like Chatfood, OTTER POS, LIMETRAY POS, ordering platform aggregators (deliveroo, talabat,etc), rider aggregators (hey karry,etc)
- Strong Microsoft office knowledge and applicability
- Strong Financial and Accounting management skills
**Salary**: AED5,500.00 - AED6,500.00 per month
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