Restaurant Supervisor

5 days ago


Dubai, United Arab Emirates Foodings restaurant Full time

**LOOKING FOR FEMALE RESTAURANT SUPERVISOR.**

**Planning & Organizing**
- Sets with the Area Manager the AOP for his Restaurant
- Sets with the area manager the monthly Restaurant Business Plan.
- Sets objectives for the restaurant and reviews them with his team periodically.
- Controls day-to-day operations by scheduling labour, ordering food and supplies, and developing the restaurant team
- Taking responsibility for the business performance of the restaurant.
- Analysing and planning restaurant sales levels and profitability.
- Organizing marketing activities, such as promotional events and discount schemes.
- Preparing reports at the end of the shift/week, including staff control, food control, and sales.
- Creating and executing plans for department sales, profit, and staff development.

**Restaurant Excellence**
- Ensures local health and safety codes and company safety and security policy are met
- Coordinating the entire operation of the restaurant during scheduled shifts. Managing staff and providing them proper & clear duty schedule
- Ensures maintenance of equipment, facility, and grounds with a preventative maintenance program
- Ensures food quality and 100% customer satisfaction, Responding to customer complaints. Meeting and greeting customers and organizing table reservations
- Ensures a safe working and customer experience environment by facilitating safe work behaviours of the team
- Focus on customer satisfaction strategies, and develop the needed action plans to maintain high standards of services in all restaurants according to the operation manual.
- Maintain customer mania spirit within the restaurant team, train and empower TM to handle complaints. Ensuring that all employees adhere to the company's uniform standards
- Participate in Setting product development & new product plans in coordination with the Quality Assurance Department -H.O. to maintain the progress in the business.
- Advising customers on the menu and orienting them as per their choice.
- Develop effective relationships with supporting departments (training, Maintenance, etc.)
- Work with the Area manager to determine the proper nationality mix for management and team members.
- Ensures that the customer mania mindset is embedded in his restaurant and sets the example for his team. Responsible for Employee Training, orientation, and motivation.
- Assist Operation Manager with menu item development and new marketing initiatives, stimulate growth in sales
- Responsible for customer service -waiting time to be as per standard in all area.

**What Are We Looking For?**
- Minimum 2 years experience in a similar position
- Ability to be integrated into the new work environment
- Good knowledge of the market.
- Knowledge and skills in F&B Retail.
- Has Guest portfolio & business relation
- Presentable, High interpersonal skills, and communication skills
- Hard worker, team work player, flexible work under pressure.
- Highly Self-motivated with the ability to motivate others as well.

**Language**:

- English (preferred)

**Gender**: Female.

**Job Types**: Full-time, Contract
Contract length: 24 months

**Contact Details**:
**Job Types**: Full-time, Permanent, Contract
Contract length: 24 months

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- 2years: 1 year (required)

**Language**:

- English (required)

Expected Start Date: 20/11/2024


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