Hotel Front Desk Agent
3 days ago
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation.
Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you.
Ultimately, you will help create a pleasant and memorable stay for our guests.
**Responsibilities**:
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
Requirements and skills
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role
- Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS
- Understanding of how travel planning websites operate, like Booking and TripAdvisor
- Customer service attitude
- Excellent communication and organizational skills
- Degree in hotel management is a plus
**Job Types**: Full-time, Permanent
**Salary**: AED3,500.00 - AED4,500.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (preferred)
-
Front Desk Agent
3 months ago
Dubai, United Arab Emirates Gevora Hotel Full timeA Hotel Front Desk Agent is a professional who is responsible for greeting guests efficiently and courteously. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions, and processes payments for hotel services. Pay: AED2,000.00 per month Application Deadline:...
-
Front Desk Agent
7 months ago
Dubai, United Arab Emirates Al Habtoor City Hotel Collection Full time**JOB SUMMARY** **& DESCRIPTION** Front Desk agent is working in the front line and always having a direct contact with guest. Responsible to welcome the guest upon arrival and implement welcome experience (check-in) and farewell experience (check-out) including all cashiering and billing process. Front Desk Agent is required to be always attentive to all...
-
Front Desk Agent
3 weeks ago
Dubai, United Arab Emirates Copthorne Hotel Dubai Full timeAs a Front Desk Agent at Copthorne Hotel Dubai, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate...
-
Front Desk Agent
3 months ago
Dubai, United Arab Emirates Hotel Dubai Full timeLooking for a Front Desk Agent, who are available to join immediately. Minimum 2 years of experience required in Front Office , Pay: AED1,000.00 - AED1,400.00 per month
-
Front Desk Agent
7 months ago
Dubai, United Arab Emirates Signature 1 Hotel Full time**Job Description For Front Desk Agent / Guest Service Agent** **What you will be doing**: - Greet, check-in, check-out, respond to requests and settle accounts while providing exceptional service - Take initiative to add a personalized experience - Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through...
-
Front Desk Agent
2 days ago
Dubai, United Arab Emirates BS GENERAL SECURITY SERVICES L.L.C Full timeWe are looking to hire an upbeat front desk agent to assist with checking guests in and out of our establishment. The front desk agent will assist guests with inquiries, problems, and complaints. The front desk agent will be responsible for receiving guests’ payments and for balancing the cash at end of the shift. You will be familiar with the hotel...
-
Front Desk Agent
7 months ago
Dubai, United Arab Emirates Millennium Place Mirdif Hotel Full timeAs a Front Desk Agent at Millennium Place Mirdif Hotel, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain...
-
Front Desk Agent
3 days ago
Dubai, United Arab Emirates Signature 1 Hotel Full timeUrgently looking for Front Desk Agent (Preferably Arabic Speaker) - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their...
-
Front Desk Supervisor
4 weeks ago
Dubai, United Arab Emirates Mercure Hotel Suites & Apartments Full time**Job Summary**: The Front Desk Supervisor is responsible for managing the day-to-day operations of the front desk, ensuring guests receive exceptional service, and overseeing a team of front desk agents. The supervisor must handle guest inquiries, resolve issues, ensure smooth check-ins/outs, and maintain accurate records. This position requires strong...
-
Front Desk Agent
7 months ago
Dubai, United Arab Emirates Signature 1 Hotel Full time**Job Description For Front Desk Agent / Guest Service Agent** **What you will be doing**: - Greet, check-in, check-out, respond to requests and settle accounts while providing exceptional service - Take initiative to add a personalized experience - Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through...
-
Front Desk Agent
3 months ago
Dubai, United Arab Emirates AccorHotel Full time**Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Front Desk Agent
8 months ago
Dubai, United Arab Emirates The Biltmore Villas Full timeAs a Front Desk Agent at The Biltmore Hotel Villas, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain...
-
Front Desk Agent
7 months ago
Dubai, United Arab Emirates Wasta Hr Consultancy and Recruitment Full timeAs a Front Desk Agent in a 4-star hotel located in the vibrant city of Dubai, you will play a pivotal role in providing exceptional guest service and ensuring smooth operations at the front desk. We are seeking an enthusiastic and customer-focused individual with excellent communication skills and a passion for hospitality. Key Responsibilities: - Greet...
-
Front Desk Agent
8 months ago
Dubai, United Arab Emirates Millennium Al Barsha, Atria Business Bay & Mont Rose Full timeAs a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle...
-
Front Desk Agent
7 months ago
Dubai, United Arab Emirates Millennium & Copthorne Airport Dubai Full timeAs a Front Desk Agent at Millennium Airport Hotel Dubai, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain...
-
Front Desk Agent
7 months ago
Dubai, United Arab Emirates Millennium Plaza Downtown Dubai Full timeAs a Front Desk Agent at Millennium Plaza Downtown Dubai, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain...
-
Front Desk Agent
7 months ago
Dubai, United Arab Emirates AccorHotel Full timeCompany Description The iconic **Queen Elizabeth II (QE2)** is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's...
-
Front Desk Receptionist
4 days ago
Dubai, United Arab Emirates TELAL HOTEL APARTMENTS Full timePerform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available...
-
Front Desk Agent
5 days ago
Dubai, United Arab Emirates MOVENPICK Full time**Front Desk Agent** First impressions are everything! As a Front Desk Agent, you will take care of the guests from the moment they arrive to their departure by ensuring they have a memorable experience with us. What is in it for you: Employee benefit card offering discounted rates at Accor worldwide Learning programs through our Academies Opportunity to...
-
Front Desk Agent
3 weeks ago
Dubai, United Arab Emirates AccorHotel Full time**Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...