Customer Service Agent
2 weeks ago
Location: Abu Dhabi, UAE
Employment Type: Full-time
**Responsibilities**:
- Provide accurate information about our products/services and assist customers with their queries.
- Process orders, returns, and exchanges in a timely and efficient manner.
- Resolve customer issues and complaints with patience and professionalism.
- Collaborate with other departments to ensure seamless customer experiences.
- Keep detailed records of customer interactions and transactions.
- Stay up-to-date on product knowledge and company policies.
Qualifications:
- High school diploma or equivalent.
- Proven customer service experience, preferably in a similar role.
- Excellent verbal and written communication skills.
- Strong problem-solving and decision-making abilities.
- Ability to remain calm and professional in stressful situations.
- Flexibility to work weekends or evenings as needed.
Application Deadline:
**Experience**:
- customer service: 1 year (preferred)
**Language**:
- English (required)
Ability to Commute:
- Abu Dhabi (required)
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