Ecommerce Complaints Coordinator

2 months ago


Dubai, United Arab Emirates ZC CONSULTING, UNIPESSOAL LDA Full time

Ecommerce Complaints Coordinator**_Job Description:_**
- _Communicates with customers regarding received complaints;_
- _Prepares and manages documents related to received claims;_
- _Coordinates complaint resolution activities between departments_
- _Timely feedback in the regulated terms;_
- _Registry and database management;_
- _Lead a team to prepare RCA;_
- _Preparation of reports and analyzes regarding feedback received from customers;_

**_Job Requirements:_**
- _Higher Education;_
- _Computer literacy (fluency in Word, Excel, Power point)_
- _Fluency in English;_
- _Experience in a similar position will be considered an advantage;_
- About Company:_
- We assist clients from various industries in meeting their staffing requirements by connecting them with talented individuals._



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