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Ecommerce IT Executive
4 weeks ago
As an Ecommerce IT Executive, you will play a crucial role in overseeing and managing the technical aspects of an organization's e-commerce operations. You will be responsible for developing and implementing strategies to optimize the e-commerce platform, ensuring its smooth functioning, and driving continuous improvement. This role requires a strong blend of technical expertise, business acumen, and leadership skills to effectively align technology solutions with business objectives.
**Key Responsibilities**:
E-commerce Platform Management:
Oversee the development, maintenance, and enhancement of the organization's e-commerce platform.
Monitor and manage the platform's performance, availability, and scalability to meet business needs.
Collaborate with cross-functional teams, including marketing, sales, and operations, to identify and implement improvements to the ecommerce platform.
Technical Architecture and Infrastructure:
Define the technical architecture and infrastructure required to support the ecommerce platform, considering scalability, security, and performance.
Stay up-to-date with emerging technologies and industry trends related to ecommerce, recommending and implementing relevant advancements.
Collaborate with IT teams to deploy and maintain servers, databases, networks, and other infrastructure components necessary for ecommerce operations.
Data Analytics and Reporting:
Utilize analytics tools and techniques to gather and analyze data related to ecommerce performance, customer behavior, and sales trends.
Generate regular reports and actionable insights to drive data-informed decision making and optimize ecommerce strategies.
Work closely with marketing and business intelligence teams to develop and implement effective data-driven marketing campaigns and personalized customer experiences.
Security and Compliance:
Implement robust security measures to protect sensitive customer data, ensure compliance with relevant regulations (e.g., GDPR, PCI-DSS), and maintain a secure ecommerce environment.
Conduct periodic security assessments, vulnerability scans, and penetration tests to identify and address potential risks.
Stay informed about cybersecurity threats and proactively implement preventive measures to safeguard the ecommerce platform.
Team Leadership and Collaboration:
Lead and manage a team of IT professionals responsible for ecommerce development, maintenance, and support.
Provide guidance, mentorship, and professional development opportunities to team members.
Collaborate with other stakeholders, including executives, business managers, and external vendors, to align IT strategies with business goals and drive successful ecommerce initiatives.
Retail Problem solving:
Solving the problems of ERP systems, POS machines, payment gateways, coordinating with the developers for resolving the issues on urgent basis.
**Qualifications and Skills**:
Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
Proven experience (2+ years) in managing ecommerce platforms and leading IT teams.
Strong understanding of ecommerce technologies, including ecommerce platforms (e.g., Magento, Shopify, WooCommerce), CMS, payment gateways, and web analytics tools.
Proficiency in programming languages (e.g., HTML, CSS, Javascript, json) and API integrations, POS & ERP systems.
Familiarity with cloud platforms (e.g., AWS, Azure) and their services related to ecommerce.
Excellent analytical, problem-solving, and decision-making abilities.
Strong project management skills with the ability to prioritize tasks and manage multiple initiatives simultaneously.
Solid understanding of cybersecurity principles and best practices in an ecommerce context.
Exceptional communication and leadership skills with the ability to collaborate effectively with cross-functional teams.
**Salary**: AED2,000.00 - AED5,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
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