Principal Customer Success

**Job purpose** As a Principal - Costumer Success, you will cultivate and maintain strong relationships within assigned accounts, ensure high levels of customer satisfaction, facilitate the delivery of customers desired business outcomes, leading to strong renewals, retention and growth opportunities. You will work closely with our customers alongside...

At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside...

**Freight Customer Success Leader** **Principal Accountabilities** - Act as the main focal point for escalations. Ensure a solution is provided to each customer. You need to ensure the escalation are not channeled above you hence strong relationships with customers, excellent communication, leadership skills, are key. - Manage a team of 15 Freight Customer...

Job Requisition ID # 24WD80439 Enterprise Customer Success at Autodesk The world's designers, engineers, builders, and creators trust Autodesk to help them design and make a better world for all. We are looking for Customer Success Managers in our Middle East team to help Autodesk's customers with Enterprise Business Agreements (EBA), realise business...

A leading Medical Devices company is actively recruiting a **Customer Success** to be based in **Dubai**, **UAE.** **Key aspects of the role include**: - Responsible for account management - Maintaining and building relationships with customers - Onboarding new customers - Maximizing customer satisfaction and success - Establishing customer service...

**Principal Accountabilities** - Focal point for customer’s express and ecommerce shipping requests - Assist customers on status of their shipment, outstanding shipments or tracking. - Manage end to end shipment life cycle liaising with all internal and external stakeholders - Proactively informs customer on shipment status, exceptions and provides...

**Principal Accountabilities** - Act as the main focal point for escalations. Ensure a solution is provided to each customer. You need to ensure the escalation are not channeled above you hence strong relationships with customers, excellent communication, leadership skills, are key. - Manage a team of Freight Customer Service Specialists. - Develops...

Customer Success Managers (CSMs) aim at improving customer adoption and engagement by partnering with their customers based on their key objectives. In collaboration with other teams, they act as a trusted partner to help their customers achieve success by leveraging the full power of Elsevier solutions. The CSMs objectives are to increase value, retention,...

**Principal Consultant - MDM, PIM** **External Description**: Informatica is currently looking for a Principal Consultant within Professional Services with experience in delivering Master Data Management solutions to drive customer success and adoption, to join our team in Dubai. **Job Summary** As a Principal Consultant within the MEA Practice, you will...

Full-time **Company Description**: With offices in four locations worldwide, Easygenerator is growing quickly. We are constantly improving our product to become the global category leader and aim for hyper growth each year. At Easygenerator, we challenge, we own, we deliver, and we experiment. Our success comes from our people, and we are looking for a...

**Job in short**: As a Principal Business Analyst in Services, you actively participate in making clients successful. Clients trust your advanced knowledge of the Backbase product portfolio along with overall Financial Industry knowledge and advise on how to utilize the functionality of our product. **Meet the Job**: As a Principal Business Analyst, your...

Our client is a leading SaaS platform based in Paris, specializing in legal tech and government projects. Our innovative solutions serve clients across the globe, and we are currently seeking a dynamic Head of Customer Success for the MEA region. **Responsibilities**: - ** Team Management**:Lead and manage the Customer Success team, ensuring their...

Overview: **The job you have been looking for!** The work we do at McGraw Hill is work that matters. We are collectively designing content that will build the future of education. Play your part and come and join us as our new **Head of Customer Success** and experience a sense of fulfilment that will inspire you to even greater heights. **How can you...

A leading Medical Devices company is actively recruiting a **Customer Success** **Manager** to be based in **Dubai**, **UAE.** **Key aspects of the role include**: - Responsible for account management - Maintaining and building relationships with customers - Onboarding new customers - Maximizing customer satisfaction and success - Establishing customer...

**ABOUT THIS ROLE** As Kaddra’s Head of Customer Success based in UAE you are Kaddra’s product specialist across the suite of offerings. You are responsible for managing the Customer Success team for Asia, UK and France including the KPIs and targets of the Customer Success team. In addition, you are responsible for supporting the sales team and...

We are looking for a **_Customer Success Manager_** join our global Customer Success team! The main purpose of the Customer Success Manager is to manage an assigned territory and book of business associated with Academic & Government Information Solutions and eBooks Customer Success Team. In this role you will provide education materials and services,...

**Job Summary**: We are seeking a motivated and customer-focused individual to join our dynamic team as a Customer Success Associate at our Edtech firm. As a Customer Success Associate, you will play a pivotal role in ensuring our students and parents have a seamless and successful experience with our educational products and services. Your primary focus...

**The role**: We are looking for a motivated, hardworking and hands-on Customer Success Manager (CSM) to help our customers realize and improve the value of their MongoDB subscription and services. Individuals in this role have a passion for technology and the ambition to dive head-first into new challenges; are adaptive and excited to help innovate with...

**If you run toward knowledge and problem-solving, join us**: In a world of cloud complexity, NetApp simplifies. Our customers are looking for a more unified and secure multicloud experience, and we provide the services, infrastructure and expertise they need to achieve it. If you want to have a real impact, NetApp is the place for you. You’ll make a...

**About Us**: Polaris Technology LLC is a leading provider of cutting-edge ERP software solutions, specializing in the Food & Beverage (F&B) industry. Our innovative software is designed to optimize operations and enhance the profitability of our clients. We are dedicated to delivering outstanding service and ensuring the success of our clients through...