Operations Manager
1 month ago
Aurora, a growing short-term rental management company in Dubai, is seeking an experienced Operations Manager to oversee our daily activities and drive operational excellence.
Key Requirements:
- Proven experience (minimum 3 years) in operations management for short-term rentals or hospitality in Dubai
- In-depth knowledge of Dubai's short-term rental market and regulations
- Strong leadership and team management skills
- Excellent problem-solving abilities and attention to detail
- Fluency in English; Arabic proficiency is a plus
**Responsibilities**:
- Oversee day-to-day operations of our short-term rental properties
- Manage and optimize cleaning, maintenance, and guest experience teams
- Ensure compliance with local regulations and maintain necessary permits
- Implement and improve operational processes and standards
- Analyze performance metrics and drive continuous improvement
- Coordinate with property owners, guests, and internal teams
- Handle escalated issues and emergency situations
We offer a competitive salary and the opportunity to play a key role in our company's growth in the dynamic Dubai market.
**Job Types**: Full-time, Permanent
Application Question(s):
- Do you have your own car?
- Salary expectation:
- Where did you work before in the Holiday Homes industry? List your previous companies based in Dubai. If you don't have relevant experience, please don't apply.
- Are you currently employed?
- What's your ideal start date for this position?
**Experience**:
- Holiday Homes (in Dubai): 3 years (required)
**Language**:
- English fluently (required)
- Arabic (preferred)
License/Certification:
- UAE driving license (required)
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