IT Supporter

5 months ago


Dubai, United Arab Emirates Monjasa Full time

Deadline
15/09/2024- Office
Dubai, UAE- Do you have a strong technical expertise combined with empathetic interpersonal skills? Can you take ownership of providing a hands-on administration, support, and troubleshoot? Are you ready to become part of an international company having a culturally diverse workforce? Then this might be the right opportunity for you_

**Job description**

Monjasa is a leading global partner in the oil and shipping industry who believes strongly in driving Personal Business. We aim to inspire our business partners and become first choice by challenging status quo with our original solutions. We are thus on the lookout for a colleague who can identify with Monjasa’s values and is capable of building strong relations both internally and externally.

You will join our innovative and task-oriented IT team. Additionally, by upholding the standard quality of group-wide operations, as our new IT Supporter stationed in the Dubai office, you will have the opportunity to collaborate with our knowledgeable and professional colleagues globally.

Furthermore, you will oversee and be responsible for handling IT support duties, which include responding to user inquiries through the helpdesk system, serving as a liaison between support and infrastructure, and streamlining departmental processes and practices.

**Areas of focus**
- Maintaining and handling internal support requests
- Handling the onboarding or offboarding process of employees
- Monitoring internal systems and assisting users with new platforms and technologies
- Performing purchasing and controlling the asset and IT inventory
- Providing first
- and second-level support to all vessels
- Supporting regional sister offices (mainly in the Middle East and Africa)

**Your professional skills**
- Relevant IT education
- Minimum 3 years’ experience in a similar role
- Experience with oil and shipping is an advantage.
- Fluent in both written and verbal English
- Support foundation:

- Navision
- Microsoft365
- Windows365
- Windows 11
- Microsoft Azure
- Intune
- SharePoint
- MS Teams
- OneDrive
- Jira
- Endpoint Central

**Your personal skills**
- Proactive and robust
- Detail-orientated with a high-quality focus
- Responsible and honest
- Flexible and inquisitive with a well-developed sense of urgency
- Adaptable, approachable, and able to work in a dynamic environment

Questions?

Guada Camille Valencia

HR Specialist

**Contact Guada**

Application

Deadline
15/09/2024

Office
Dubai, UAE

Monjasa at a glance

Monjasa is a global partner in the oil and shipping industries. Our core business includes trading and supplying marine fuels and shipowning activities on a global level.

We are characterised by a strong entrepreneurial spirit and have experienced strong developments since our start in 2002. Financially, Monjasa is recognised as a robust business partner and total revenue reached USD 5.5 billion in 2022 - or equivalent to 6.4 million tonnes of marine fuels supplied. The fleet currently consists of 30 tankers and barges, and our operations and offices are certified according to ISO 45001:2018, ISO 14001:2015, ISO 50001:2018 and ISO 9001:2015.

The Monjasa Group is committed to running a responsible business. We are actively engaging in the green transformation of the maritime sector by being an enabler of environmentally friendly fuels, as one of our ambitions in our Responsibility Framework.

The Monjasa Group also includes offshore ship owning company CBED.

Monjasa as a workplace

Monjasa offers you a fulfilling career in a global organisation, where you will be part of a dynamic and ambitious team. We enjoy great learning opportunities and are proud of our fantastic work environment.

With “Monjasa means personal business” as the headline to our corporate purpose, this serves as the guiding principle for our business.

You will also find that we live and breathe our values of Respect, Ambition, Curiosity and Smile & Joy. All four values and our corporate purpose are anchored in how we work together and reflect our company DNA.


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