Shipping Operations Manager

5 days ago


Sharjah, United Arab Emirates NAJ Logistics Express, Inc. Full time

Takes full responsibility of management of the Ocean Export operations from the US to all destinations
- Lead booking, documentation and finance desks while to maintain smooth of ocean export traffic from the origins to destinations.
- Takes responsibility for the pricing process from Ocean freight procurement from shipping lines, then quoting till invoices correctly according to agreed rates and disputing them when needed.
- Act as a contact point with other departments, receive, respond, and follow up on escalations involving operations and pricing issues.
- Acts as SME “Special Matter Expert” on all Ocean shipping pricing issues, for all Nejoum group departments.
- Offer alternative Ocean shipping solutions, for difficult loads.
- Leads the operations team with adapting new shipping products, not exclusive to compliance training, TMS update with concerned IT desk, and taking the lead till a success point is reached.
- Reporting to different management levels on specific issues or overall performance.


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