Head of Operations

7 months ago


Sharjah, United Arab Emirates Big Bad Wolf Sharjah Full time

We are seeking a seasoned and results-oriented **Head of Operations** to lead our retail operations with a strong focus on supply chain and warehouse management. You will be responsible for overseeing all aspects of our inventory control, distribution, and logistics, ensuring efficient product flow from supplier to store shelves. This role requires a strategic thinker with a proven track record of optimizing operations and driving continuous improvement.

**Responsibilities**:

- Lead and manage the entire supply chain operation, including inventory management, purchasing, warehousing and distribution.
- Develop and implement strategies to optimize inventory levels, reduce stockouts, and minimize carrying costs.
- Oversee stocktake and ensure accurate inventory levels by monitoring the inventory reports (incoming, existing, moving stocks, etc.).
- Oversee warehouse operations, ensuring efficient product receiving, storage, picking, packing, and shipping.
- Implement and maintain best practices for warehouse safety and security.
- Manage relationships with vendors and suppliers, negotiating favourable contracts and delivery terms.
- Develop and maintain strong relationships with store operations teams to ensure smooth product flow and on-time deliveries.
- Develop and manage the operations budget, ensuring efficient resource allocation and cost control.
- Lead and mentor a team of operations professionals, fostering a culture of continuous improvement and high performance.

**Qualifications Requirements**
- Minimum 7-10 years of experience in a retail operations management role, with a strong focus on supply chain and warehouse management.
- Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.
- Proven track record of successfully implementing process improvements to optimize inventory control and distribution efficiency.
- Excellent communication, collaboration, negotiation skills and interpersonal skills with the ability to lead and motivate cross-functional teams.
- Experience with supply chain analytics tools a plus.
- Strong understanding of retail and event operations will have an added advantage.

**Experience**:

- Supply Chain: 7 years (required)
- Warehouse Management: 7 years (required)

Willingness to travel:

- 100% (required)


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