Manager Carrier Business Support
6 months ago
**Key Accountabilities**:
- Defining, measuring and tracking of management and operational KPIs
- Analyzing and interpreting management and operational KPIs. Assessing the implications and advising and recommending on possible courses of action
- Work closely with Director International Carrier Product Marketing, VP International Carrier Relations and other team heads on the Strategy development process.
- Responsible for planning, forecasting and budgeting.
- Responsible for provision of budget and forecasts including submission to submission to COGNOS.
- Engage with internal teams to prepare management and operational reports.
- Align with internal teams to define and agree management and operational KPIs.
- Recommend professional development for own role in areas which align with job profile.
- Contribute to ICR plans for improving employee engagement.
- Owns and is accountable for the documentation and improvement of key planning and performance processes.
- Owns and is accountable for the documentation and improvement of key Strategy development processes.
**Key Qualifications, experience and skills**:
- Bachelor’s degree
- 7 years of experience
- Proven knowledge of latest technologies and trends in Telecommunication.
- Technical know-how of latest product offering and hands on experience of basics of voice and data network
- Understanding of planning and performance management
- Understanding of strategy development process
- Proven knowledge and experience with Carrier business
- Adaptability and innovation in a wholesale environment
- Skills in management and operational reporting
- Good presentation and communication skills
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