Uae Visa Executive

4 weeks ago


Media City, United Arab Emirates Majestay Tourism Full time

Position Title: UAE Visa Executive

Department: Visa Processing

Reporting To: Operations Manager

Location: Office-based / Remote

Job Purpose:
Key Responsibilities:
1. Visa Processing:

- Verify and submit required documents within deadlines.
- Monitor visa statuses and update clients and team members.
- Handle amendments, cancellations, and extensions as requested.

2. Customer Support:

- Communicate with agents, corporate clients, and individuals about visa requirements and updates.
- Provide guidance on visa documentation (passports, photos, etc.).
- Respond promptly to inquiries and resolve issues professionally.

3. Compliance & Documentation:

- Stay updated on UAE visa regulations and immigration policies.
- Ensure compliance with UAE immigration rules and guidelines.

4. Coordination with Stakeholders:

- Coordinate with operations, reservations, and sales teams on visa requirements for group or individual bookings.
- Liaise with UAE immigration authorities or service providers for escalations or approvals.

5. Reporting:

- Generate daily, weekly, and monthly visa processing reports using the Ninthware System.
- Identify bottlenecks and recommend improvements to optimize processing time and accuracy.

Key Skills & Competencies:

- Proficient in Ninthware System or similar visa management software.
- Strong attention to detail and data accuracy.
- Excellent time management and ability to meet deadlines.
- Strong verbal and written communication skills.
- Effective problem-solving and issue resolution.
- Collaborative team player.

Education & Experience:

- Bachelor’s degree or diploma in Travel, Tourism, or related field.
- 2+ years of experience in visa processing (UAE visas preferred).
- Familiarity with UAE immigration policies and visa categories.
- Experience with Ninthware System or similar software is an advantage.

Additional Information:
Work Schedule:
Flexible hours may be required during peak seasons.

**Benefits**:
Competitive salary and performance-based incentives.

Training:
Onboarding training will be provided for the Ninthware System and UAE visa regulations.

Majestay Tourism is dedicated to providing exceptional service to our clients. If you are a detail-oriented professional passionate about visa processing and client satisfaction, we encourage you to join our team.

Pay: AED3,000.00 - AED4,000.00 per month

Application Question(s):

- Can you join immediately?

**Education**:

- Bachelor's (required)

**Experience**:

- UAE Visa: 2 years (required)
- Ninthware System: 1 year (preferred)

**Language**:

- english (required)


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