Inside Sales Administrator
1 month ago
**Job Summary**:
**Key Responsibilities**:
- Handle inbound and outbound calls to potential and existing clients, addressing inquiries and providing information on products/services.
- Assist the sales team with administrative tasks such as preparing quotes, processing orders, and maintaining customer records.
- Follow up with leads, schedule appointments, and coordinate with clients to ensure sales targets are met.
- Update and maintain CRM system with accurate customer data and sales activities.
- Prepare and send sales reports and other administrative documents as required.
- Handle customer complaints or issues and escalate when necessary to ensure prompt resolution.
- Manage and organize sales meetings, conferences, and other events.
- Assist with the preparation of marketing materials and sales presentations.
**Requirements**:
- Proven experience in sales administration or telecalling.
- Excellent communication skills (both verbal and written).
- Ability to manage multiple tasks efficiently and prioritize responsibilities.
- Strong organizational skills with attention to detail.
- Good knowledge of MS Office and CRM software.
- Ability to work under pressure and meet deadlines.
- A customer-oriented attitude with a proactive approach to problem-solving.
- Previous experience in a sales or customer service role is a plus.
**Education & Experience**:
- Bachelor's degree required.
- At least 1-2 years of experience in a sales admin or telecalling role.
Pay: AED2,000.00 - AED4,000.00 per month
**Education**:
- Bachelor's (required)
**Experience**:
- Administration: 2 years (required)
- Tele Calling: 2 years (required)
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