Access Control Officer

1 week ago


Dubai, United Arab Emirates JP Techno Park Full time

**Job title: Access Control Management Officer**

**Location: Dubai**

**Duration: 6 months**

**Keywords**: ARCOS, Active directory, (Salesforce OR Helix OR Ticket), and Bank

**Note**: Look for people with ARCOS PAM or Identity and access management solutions experience with expertise in Active Directory, must have experience working in a bank. They are using ticketing systems for customers to raise queries or tickets to solve problems, the ticketing systems can be Salesforce Remedy or BMC Helix

**Responsibilities**
- Manage ticketing platforms such as Remedy SalesForce & BMC Helix.
- Problem Solving
- Multi-country environment sensitivity to different working days/hours.
- Worked as a systems administrator to support and provide access to the users to use the systems and help in understanding various systems.
- Knowledge, Skills, and Experience

**Must Have’s**
- Bachelor’s degree
- 1-4 years experience in the business environment in a technology-oriented bank.
- Hands-on experience in ARCOS access management.
- Strong interpersonal skills, problem-solving, analytical, and planning skills.
- Strong communication skills.

**Job Type**: Contract
Contract length: 6 months

Pay: AED5,000.00 - AED7,000.00 per month

**Experience**:

- Arcos: 8 years (required)
- IAM: 9 years (required)
- Access Control: 9 years (required)
- Bank: 7 years (required)
- BMC: 9 years (required)
- Salesforce: 8 years (required)


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