Business Excellence Manager with Banking and

7 months ago


Dubai, United Arab Emirates Global Career Heights (GCH) Full time

**JOB PURPOSE**

Work closely with senior internal and external stakeholders on Business Process Change initiatives across all business lines and operating companies to deliver tangible benefits to financial performance, collaboration, operating efficiency, controls and Customer Experience.

**KEY ACCOUNTABILITIES**

**Managerial Accountabilities**
- Manage a portfolio of Business Process Change projects.
- Build and maintain relationships with senior stakeholders and third party consultants to understand business requirements, align objectives, drive progress & accountability of project from conception to completion.
- Deployment and adoption of Business Excellence framework
- Benefit realization of initiatives.

**Functional Accountabilities**
- Scoping and definition of continuous improvement / Business process transformation programs.
- Conduct & facilitate business process mapping exercises and contribute to re-engineering projects across departments, functions, and group activities.
- Develop and maintain business process documentation (including policies, process maps, quality and controls framework, KPIs, desk top procedures, training documents)
- Monitor changes and provide timely updates to the business process library using adequate BPM systems (ARIS).
- Evaluate existing processes (“as is”), analyze implemented changes, and recommend adjustments to workflows, systems, schedules, or other processes (“to be”) to drive adoption, address control gaps or identify efficciency opportunities.
- Contribute to transformation projects as required, including project management and staff training.
- Provide transparent and timely updates on activities and performance.
- Manage direct reports with adequate supervision, guidance, performance feedback.
- Maintains confidentiality of all information shared at all times
- Comply with company and functional governance and control requirements

5. Qualifications and experience

**Experience and Technical Knowledge**
- Business Process Management expert with regional experience
- Project Management Professional (PMP), Six-Sigma Black Belt certification preferred.
- Experience seeing projects through the full life cycle in line with scope, budget, timeline and reporting to senior management
- Excellent analytical skills; proven ability to solve problems creatively
- Expert with business process management software tools, methodologies, and best practices. Experience with Aris.

**Qualifications**
- Minimum Bachelors in Finance / Business Management
- 8+ years relevant experience in function/region/industry

**Salary**: AED30,000.00 - AED40,000.00 per month


  • Banking Telesales

    21 hours ago


    Dubai, United Arab Emirates CLICKS 2 COMPARE BANKING CONSULTANT Full time

    **Please find below the requirements for review** - **Minimum 1-year experience in banking sales in U.A.E.**: - **Prior experience in promoting banking products via telephone/meeting customers in person**: - **with proven track record, preferably in banking sales or in retail field sales to acquire new to bank customers for a top tier local bank in...


  • Dubai, United Arab Emirates Fintech and Banking Hub (FABH) Full time

    **Role description**: - Typical work includes a mix of execution and client coverage including: valuation, financial analysis, strategic analysis, due diligence, deal financing and process management - Required to co-ordinate and work with all other product, geography and industry teams, including: M&A, Leverage Finance, Debt Capital Markets and Equity...


  • Dubai, United Arab Emirates Business Umbrella Full time

    **The role** The Banking and Financial Services (BFS) sector business units are seeking a Business Development Executive/ Business Development Manager to provide support to the Commercial Leader for the MENA region in generating demand and awareness of the client's products and services across their portfolio of clients, as well as in acquiring new clients...


  • Dubai, United Arab Emirates Avyanco Business Consultancy Full time

    URGENT HIRING BUSINESS DEVELOPMENT EXECUTIVE (BUSINESS SETUP SPECIALIST) with experience in Real Estate / Banking / Insurance in United Arab Emirates **Responsibilities**: Build relationships with prospective clients Maintain consistent contact with existing clients Manage sales pipeline Analyze market and establish competitive advantages Track metrics to...


  • Dubai, United Arab Emirates Avyanco Business Consultancy Full time

    URGENT HIRING BUSINESS DEVELOPMENT EXECUTIVE (BUSINESS SETUP SPECIALIST) with experience in Real Estate / Banking / Insurance in United Arab Emirates **Responsibilities**: Build relationships with prospective clients Maintain consistent contact with existing clients Manage sales pipeline Analyze market and establish competitive advantages Track metrics to...

  • Business Loan Sales

    21 hours ago


    Dubai, United Arab Emirates CLICKS 2 COMPARE BANKING CONSULTANT Full time

    **Please find below the requirements for review** - **Minimum 1-year experience in business loans in U.A.E.**: - **Prior experience in promoting banking products & meeting customers in person**: - **with a proven track record, preferably in banking sales or in retail field sales to acquire new bank customers for a top-tier local bank in UAE.**: - **To...

  • Client Excellence

    7 months ago


    Dubai, United Arab Emirates KS Talent Solutions Full time

    M- Posted by - Mani Sharma- Recruiter**Responsibilities**: - Maintain and update the Client Excellence & Service Delivery SOP, ensuring adherence by all staff. - Develop and enhance processes and procedures within the Client Excellence & Service Delivery framework. - Possess strong knowledge and experience in Corporate Banking, staying abreast of external...


  • Dubai, United Arab Emirates Apparel Group Full time

    A **bout Us: A**pparel Group is a leading retail organization in Dubai, committed to delivering the highest standards of quality and excellence in our operations. We are seeking a dynamic and experienced professional to lead our Business Excellence department, ensuring our business adheres to the highest international standards in quality, process...

  • Agile Manager

    5 months ago


    Dubai Silicon Oasis, United Arab Emirates Sopra Banking Software Full time

    **Company Description** Sopra Banking Software is the partner of choice for more than 1,500 financial institutions worldwide. The rich variety of solutions, the strength of our conviction and passion for innovation enable us to support clients on a daily basis and in their future projects, as well as in their goals regarding financial inclusion. SBS...


  • Dubai, United Arab Emirates Ateca Consulting Ltd Full time

    **Job Opportunity: Digital Banking Business Analyst** Are you passionate about digital banking innovation and customer experience enhancement? We are seeking a talented Digital Banking Business Analyst to join our dynamic team. In this role, you will play a pivotal part in driving the digital transformation of our banking services. **Responsibilities**: -...

  • Banking Sales Agent

    7 months ago


    Dubai, United Arab Emirates Sun and Moon Trading LLC Full time

    **Responsibilities**: - Promote and sell banking products including credit cards, loans, and other financial services to potential customers. - Generate leads through various channels such as networking, cold calling, and referrals. - Conduct sales presentations and product demonstrations to potential clients. - Assess customers’ financial needs and...


  • Dubai, United Arab Emirates Excellence Full time

    We are looking for a qualified and motivated Business Consultant-Administrator who will be an asset to our well-established company, providing insights and recommendations to reach our goals. **Responsibilities**: - Determining business needs, assessing and analyzing practices and procedures. - Presenting researches, findings and recommendations. -...


  • Dubai, United Arab Emirates Abu Dhabi Islamic Bank Full time

    Relationship Manager-Business Banking(Outsource) **Role: Relationship Manager Location : DXB-Business Point Building** **ROLE PURPOSE**: This role is primarily responsible for developing and maintaining business relationships with Secured Finance / Fleet clients to fulfill their banking requirements. Enhance customer relationships through regular planned...


  • Dubai, United Arab Emirates Alpha Marketing Management Full time

    **We're hiring!** Are you a driven sales professional looking for a rewarding opportunity? We are a reputable company in the financial sector seeking enthusiastic individuals to join our sales team for Business Accounts and Business Loans. We are looking for Banking Sales Professionals for UAE's Largest local bank. **Products**: Business Bank Account /...


  • Dubai, United Arab Emirates Royal Smart Limousine Dubai Full time

    Royal Smart Limousine (RSL), Dubai’s leader in luxury transportation services, is seeking an accomplished **Business Excellence Manager** to enhance operational efficiency and service delivery. This role is pivotal in ensuring our standards of excellence align with our reputation for unparalleled customer experiences. **Key...


  • Dubai, United Arab Emirates GCH HR CONSULTANCY Full time

    **The Role** The job holder will be responsible for the preparation of business process framework, focused on reducing cost by improving efficiency and quality of operations to support strategic initiatives across the business. The job holder will actively plan, execute and deliver cross-functional process improvements, develop policies, procedures,...


  • Dubai, United Arab Emirates Windmills Real Estate Valuation Services LLC Full time

    **Job Overview**: **Key Responsibilities**: - **Develop and Implement Growth Strategies**: - Design and execute business development strategies that target banks, financial institutions, and real estate developers to grow the company's client base and revenue - **Client Acquisition and Relationship Management**: - Leverage existing relationships and...


  • Dubai, United Arab Emirates ZC CONSULTING, UNIPESSOAL LDA Full time

    Banking Business Officer**_Job Description:_** - _You follow, manage and develop a portfolio of companies (customers and prospects) in terms of flows, collection, services and commitments within the framework of the commercial policy;_ - _You identify all the opportunities, to feed their pipe and strengthen the bank’s positions by developing cross...


  • Dubai, United Arab Emirates Stallion On Demand Labour Supply Full time

    We are hiring for Business Development Manager (Banking Sales) for Dubai. Attractive salary. **Salary**: AED9,000.00 - AED20,000.00 per month

  • Business Analyst

    5 months ago


    Dubai, United Arab Emirates Virtusa Full time

    **Role: Lead Consultant** **Skill: Business Analyst - Corporate Banking (pricing, lending, trade finance), ERP/Oracle*** **Description**: - Analyze and interpret business data to provide actionable insights and recommendations. - Translate business requirements into functional user stories - Develop and implement pricing strategies for corporate banking...