Service Manager

6 months ago


Dubai, United Arab Emirates Massaed Installation of Elevators & Escalators Full time

**Job description**

About MASSAED:
Qualification:

- 10 years of experience preferred Elevator industry.
- Managerial experience within the Elevator industry
- Thorough knowledge of elevator equipment
- Microsoft Excel Skills
- SAP software experience
- Customer service experience

Plan and manage the overall activities of the operations of the Service department in the UAE.
- Responsible for driving revenue growth and managing the P&L within the country by successfully managing the service department to meet and exceed business goals.
- Preparing and maintaining annual budgets and implementing cost reduction practices if required.
- Responsible for development, implementation, and attainment of an annual business plan and achieving the assigned tasks for Massaed business processes and consultation with department heads
- Arrange the repair/ maintenance department’s work schedule as per the operational requirements.
- Responsible for overall operations for UAE operations by providing strategic leadership.
- Assist, guide, and direct service sales team towards achieving targets.
- Provide job-related technical support to the Service Sales department.
- Conducting monthly meetings with the service sales team along with the branch managers for reviewing actual results against target and other pertinent issues.
- Looking after the technical requirements of all products.
- Managing the renewal of contracts, and contract negotiations with clients.
- Managing client relationships and identifying opportunities for new contracts.
- Analyse data and create reports to identify areas of business growth.
- Managing a conducive working environment for employees.
- Reporting to Managing Director on branch performance and field operations activities.

**Salary**: AED10,000.00 - AED15,000.00 per month

Application Question(s):

- What is your salary expectation?
- Can you join immediately?


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