IT Officer

2 weeks ago


Dubai International City, United Arab Emirates HireGlobal Full time

**Chinese Speaker (mandatory), with fluent English**

**Company Description**:
AIGC MEDIA DIGITAL MARKETING L.L.C is a leading digital marketing agency based in Dubai, United Arab Emirates, specializing in innovative strategies to drive business growth and maximize online presence. Our dynamic team is committed to delivering exceptional results for our clients, utilizing cutting-edge technologies and creative solutions.

**Job Summary**:
The IT Officer at our digital media company is responsible for managing and maintaining the technology infrastructure essential for the smooth operation of digital media production and distribution. This role involves ensuring the availability, security, and efficiency of IT systems and networks to support the company's digital media operations.

**Responsibilities**:

- Maintain and optimize digital media production and distribution systems, including servers, storage devices, and content management systems.
- Ensure seamless integration of hardware and software tools used in digital media creation, editing, and distribution.
- **Network and Systems Administration**:

- Manage network infrastructure, including LAN, WAN, VPN, and wireless networks, to support digital media workflows.
- Configure and maintain network security protocols, firewalls, and intrusion detection systems to safeguard digital assets.
- **Media Asset Management**:

- Implement and maintain media asset management systems to organize, store, and retrieve digital media assets efficiently.
- Develop backup and archival strategies to protect valuable digital media content from loss or corruption.
- **Software and Application Support**:

- Ensure proper installation, configuration, and licensing of software tools used in digital media production.
- **Content Delivery Optimization**:

- Collaborate with content delivery networks (CDNs) and streaming media platforms to optimize the delivery of digital media content to end-users.
- Monitor and analyze content delivery performance metrics to identify and resolve issues affecting user experience.
- **Digital Security and Compliance**:

- Implement and enforce security policies and procedures to protect digital media assets from unauthorized access, piracy, or cyber threats.
- Stay informed about digital copyright laws, licensing agreements, and industry best practices for content protection and compliance.
- **Technical Support and Training**:

- Provide technical assistance and troubleshooting support to digital media production teams, content creators, and other users.
- Conduct training sessions or workshops to educate staff on the use of digital media technology tools and workflows.

**Qualifications**:

- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience in IT roles within the digital media industry, preferably in a production or post-production environment.
- Strong knowledge of digital media technologies, including video/audio codecs, file formats, and streaming protocols.
- Experience with media asset management systems (e.g., Adobe Experience Manager, Dalet, CatDV) and digital rights management solutions.
- Proficiency in network administration, system integration, and cloud computing platforms.
- Familiarity with digital content delivery platforms (e.g., YouTube, Vimeo, Netflix) and CDN services.
- Excellent communication skills and ability to work collaboratively in a fast-paced, creative environment.
- Relevant certifications in digital media production, IT security, or related areas are a plus.


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