Operations Executive-freight Forwarding

4 weeks ago


Dubai, United Arab Emirates Naaz Creative Full time

Job Description:
Our client a leading Freight Forwarding Company is Hiring urgently for Operations Executive

**Role Description**:
This is a full-time on-site role as an Operations Executive - Freight Forwarding located in Dubai. As an Operations Executive, you will be responsible for coordinating and overseeing the day-to-day operations of the freight forwarding department. Your main tasks will include managing shipment documentation, coordinating with suppliers and carriers, and ensuring timely delivery of goods. You will also be involved in resolving any operational issues that may arise and providing excellent customer service to our clients.

**NOTE: Please Read the Job Description before applying**

**Objectives**:

- **Those with ACTUAL work experience in Freight Forwarding industry, immediately available to join and fit with the Salary Bracket and Inside UAE only NEED to apply.**:

- **A-Z knowledge in Air / Sea Import and Export from job execution, costing, billing to close file.**:

- **Should be a Graduate from any Industry**:

- **Minimum 3+ Years of UAE Operations experience of Freight Forwarding Industry is mandatory**:

- **Salary Bracket AED 3000 - 4000 (All Inclusive)**

**Main Responsibilities**:

- Responsible for liaising directly with customers & vendors
- Taking ownership of complaint and queries and proactively following through to resolution
- Maintaining job related MIS
- Ensuring that all customers’ queries are well-investigated and resolved and escalating queries if appropriate to supervisor
- Validating EXIM on regular basis & ensuring the freight rates, vessel schedules, required transportation services etc. are given accordingly
- Responsible for ensuring each shipment generates the maximum contribution to the company by keeping constant focus on meeting the required service level at the lowest possible cost
- Maintain and file all records in accordance with company procedure
- Constantly review working processes with carriers and transport companies to ensure best practices, but also that fees charged are in line with competitors
- Assist the sales team with quotations and client/product knowledge
- Reporting to: Operations Manager
- Working Hours: Monday - Saturday - 9 am to 6 pm
- Benefits: Medical, Travel Ticket, Company SIM

Pay: AED3,000.00 - AED4,000.00 per month

Application Question(s):

- We need to fill this role on immediate basis. Are you an immediate joiner?

**Experience**:

- operation in Freight Forwarding: 3 years (required)
- Air & Sea shipment booking: 3 years (required)
- working on Shipment tools: 2 years (required)



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