Information Technology Head

2 weeks ago


Dubai, United Arab Emirates Mark Williams Full time

**Location**:Dubai

**Job Reference**:AH162

**Type**:Permanent

**Close Date**:03/06/2023

**Summary**:
Mark Williams is currently working with a large FMCG entity based in Dubai for their recruitment needs. The IT Head is responsible for leading the Technology function.

**Responsibilities**:

- Develop long-term strategies for the business divisions and local operating entities
- Design the overarching approach and transformation path to advance the company's digital and technical maturity across all sectors and brands
- Develop a prioritized list of digital and technology projects to support business growth, customer interaction, operational efficiency, and improved risk management and sustainability
- Collaborate with teams throughout the organization to evaluate current operations, identify opportunities, and develop action plans
- Establish and execute an adaptive operating and sourcing structure that optimally utilizes internal and external resources
- Lead the IT department to deliver outstanding results with mínimal disruption while supporting the digital and technology objectives
- Ensure the provision of efficient IT services throughout the organization, including managing the IT and IT security functions
- Develop and communicate a vision, strategy, and agile operating framework for technology that aligns with the company's goals
- Supervise the portfolio of technology-driven initiatives that support digital transformation
- Ensure the stability, security, and service quality of operational systems while optimizing IT spending to capitalize on technological advancements and cost management
- Establish clear responsibilities and objectives for the IT team, and promote flexible, agile, and user-centric management and governance practices
- Manage the domain's vendor strategy, setup, and delivery of handbooks, best practices, and guidelines
- Provide IT services through a combination of internal and external resources, such as hardware, software, infrastructure, network, security, service desk, and IT service management practices
- Work with business and functional leaders to propose, agree on, and deliver services based on service level agreements
- Execute the digital and technology transformation strategy
- Direct and contribute significantly to company-wide digital and technology initiative
- Ensure collaboration with business and functional units by actively participating in decision-making processes and coordinating resources and strategies
- Integrate all digital and technology projects into the annual strategic planning process for business leadership commitment, resource allocation, and execution
- Identify business development and growth opportunities enabled by digital and technology
- Develop technology platforms to support digital sales, marketing, and commercial excellence
- Expand existing e-commerce and digital businesses and platforms to achieve market leadership
- Empower business units and regions to create integrated digital marketing strategies and engaging digital experiences
- Supervise efforts to enhance customer and user experiences across the company, including technology interfaces and change management activities
- Champion digital and technology adoption, modernization, and innovation
- Identify and implement global best practices for digital, leveraging trends in the global FMCG, consumer goods, and e-commerce sectors, and addressing key consumer and customer needs across regions and business lines
- Manage third-party companies providing domain-specific COE services

**Requirements**:

- Stellar academic accomplishments in Technology fields
- Proven history of large scale Digital Transformation Programs
- Over 15 years of work experience, with at least 3 years heading the Technology function
- At least 5 years working within the FMCG sector
- Experience working within a large multinational is preferred

**Benefits**:..

**Consultant Name**:Amit Harpalani



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