Head of Information Technology
8 months ago
Our client is a government organization, a public joint stock company owned by the UAE Federal Government and its founders.
We are looking for a **Head of Information Technology (UAE National)** to join their organization in Dubai.
**Purpose**:
Lead the IT department, ensuring the development of systems, infrastructure, and policies that enable efficiency in alignment with business needs and corporate objectives.
**Strategic**:
- Define the client's IT strategy to align with organizational priorities and objectives, fostering operational efficiency.
- Establish the IT function as a pivotal strategic driver, enabling technological advancement and supporting business growth.
**Tactical**:
- Consolidate annual IT budgets and ensure alignment with organizational plans.
- Translate business requirements into system specifications for effective automation.
- Identify cost-effective IT solutions to enhance business processes and services.
- Oversee ERP/CRM system implementation and adherence to timelines.
- Develop IT support standards and operational procedures.
- Define IT security framework and guidelines in line with best practices.
- Explore AI integration to optimize operational efficiency.
- Manage vendor contracts for efficient IT services.
**Operational**:
- Monitor IT standards compliance across all business units.
- Document business systems and user needs comprehensively.
- Propose and implement IT infrastructure aligned with business growth.
- Lead design, implementation, and maintenance of new IT systems.
- Ensure effective utilization and maintenance of ERP/CRM systems.
**People Management**:
- Direct manpower planning in the IT Department.
- Foster a supportive and challenging environment for the IT team.
- Define goals and key performance indicators for team members.
- Provide ongoing feedback and coaching for employee engagement and capability development.
**Product / Process Improvement**:
- Define operational framework and quality standards.
- Continuously improve internal IT procedures and methods.
- Evaluate process effectiveness and implement enhancements for increased efficiency.
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