Data Analyst
2 weeks ago
**Job Requisition ID**:164978
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
**Overview of the role**:
The Data Analyst drives Al-Futtaim Technologies' strategic shift towards a data-centric business model. This role supports the Head of Business Transformation by utilising advanced data analytics to inform and guide business decisions, enhance operational efficiency, and foster innovation in developing new intellectual property (IP) products. The data analyst supports internal transformations and external client engagements through deep data insights and works on transformational R&D to innovate new IPs like conversational AI.
The Data Analyst at Al-Futtaim Technologies is central to the company's strategic evolution from a licensing-centric model to a comprehensive 360-support framework for data-related clients. This role is essential in driving the company’s transition by enhancing the data offering, fostering new revenue streams, and increasing average deal size. Based in Dubai, the Data Analyst will collaborate closely with AFT’s Tableau and Microsoft sales teams, providing critical technical support, delivering product demonstrations, and implementing data visualisation solutions.
The Data Analyst’s role is pivotal in integrating comprehensive data solutions into AFT's existing frameworks, supporting strategic business goals, and enhancing the company's competitive position in the data services market. This position demands a blend of technical expertise in data analysis and visualisation, strong communication skills, and the ability to align solutions with organisational objectives and client needs.
**What you will do**:
**Enhancing AFT's Portfolio (CX and Cybersecurity)**
- Development of Conversational AI Modules: Spearhead the R&D initiatives to develop advanced conversational AI modules that integrate seamlessly with various customer experience (CX) and cybersecurity platforms. These AI modules will serve as standalone plugins, enhancing AFT’s product offerings in the digital transformation space.
- Customized AI Solutions: Collaborate with the Business Transformation and Product Development teams to create AI-driven, vertical-specific solutions that address unique customer needs across different industries. This effort includes using data visualization tools like Tableau and Power BI to analyse user interactions and feedback, which will inform the iterative development of these AI modules.
- Technical Support and Stakeholder Engagement: Provide comprehensive technical support and conduct product demonstrations for stakeholders to showcase the capabilities and benefits of the new AI modules. This includes detailed walkthroughs of integration points with existing CX and cybersecurity platforms.
**Supporting Tableau and Microsoft Sales Teams**
- Provide technical support and data analysis expertise to AFT’s Tableau and Microsoft sales teams.
- Conduct product demonstrations and assist in showcasing the benefits of advanced data visualisation solutions.
- Aid in crafting proposals by offering insights on data integration and visualisation.
**Internal Business Transformation**
- Automate and streamline internal reporting processes to improve data accessibility and accuracy.
- Integrate key tools to reduce manual data handling.
- Visualise risks related to certified/un-certified collections.
- Ensure timely delivery of reports and presentations.
**Collaboration and Strategic Support**
- Work with project managers to meet analytics needs.
- Work with LM to assist GM in strategic decision-making based on data analysis.
**Technical Expertise and Growth**
- Stay current with the latest trends and technologies in data visualisation and analysis.
- Contribute to AFT's knowledge base and best practices by sharing insights and mentoring colleagues.
- Continuously improve technical skills and knowledge of data analysis tools.
**Required skills to be successful**:
**Behavioural Competencies**:
- **Attention to Detail**: High accuracy in design work with meticulous attention to detail.
- **Creativity**: Strong creative thinking with the ability to propose
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