Customer Support Agent
6 months ago
Job Title**:Customer Support Agent**
Company**:Vendomnia Trading L.L.C**
Location**:Dubai, United Arab Emirates**
Position Type**:Full-Time**
About Us:
Vendomnia Trading L.L.C is a dynamic and rapidly growing e-commerce company committed to providing exceptional products and services to our customers. We pride ourselves on a vibrant team culture that values innovation, integrity, and customer satisfaction.
Position Overview:
**Responsibilities**:
- Assist customers with order-related issues, product inquiries, and general questions.
- Resolve customer complaints or concerns in a courteous and empathetic manner.
- Manage and track customer communications and inquiries using our support software.
- Collaborate with other departments to ensure customer issues are resolved efficiently.
- Identify and report common customer issues to improve our products and services.
**Requirements**:
- Excellent written communication skills with a keen eye for detail.
- Prior experience in customer support or a related role is a plus but not required.
- Strong problem-solving abilities and a customer-first mindset.
- Ability to work independently and as part of a team.
- Empathy and patience when dealing with customer inquiries.
How to Apply:
**Job Types**: Full-time, Contract
Contract length: 24 months
Pay: AED2,000.00 per month
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