Marketing Executive(CRM)

2 weeks ago


Dubai, United Arab Emirates National Medical Center - Dental Clinic Full time

National Medical Center in Satwa is looking for a Marketing Executive(CRM), to be in charge of managing CRM programs and lead channels.

As we continue to expand structurally, we are looking for a marketing Executive to specialise in client relations and digital media marketing.

Position: Marketing Executive(CRM)

**Job Duties**:

- Manage Appointments & lead channels
- Execute CRM activities to achieve customers retention level
- Analyse effectiveness of CRM programmes and activities
- Optimize CRM assets and relational contents to drive customer engagement and loyalty across key touchpoints
- Improve customer satisfaction & retention level
- Effective segmentation across multiple communication channels (Social Media, EDM, SMS )
- Prepare monthly reports, ad-hoc reports
- Plan customer journey map to boost brand awareness, enhance customer engagement and retention
- Manage enquiries, feedback or complaints from customers
- Other ad hoc duties

**Qualification and Experience**
- Diploma/ Degree in Marketing, Business Management or equivalent
- Minimum 2 years of relevant working experience in digital marketing or CRM preferred

**Skill Sets**
- Proficient in Microsoft Office
- Excellent communication and interpersonal skills
- Creative, meticulous, possess excellent interpersonal, written and verbal communication skills
- Strong adaptability and attention to detail
- Good analytical skills and able to multitask in a fast paced environment.
- Fluent in English (writing/speaking).

**Personal Attributes**
- Proactive with integrity
- Passion in Healthcare industry

**Salary**: AED3,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)



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