Customer Support Representative

2 days ago


Dubai, United Arab Emirates Cyber Elements Information Technologies Full time

**ONLY APPLICANTS WITH KNOWLEDGE OF CUSTOMER SUPPORT WILL BE REVIEWED**

**Responsibilities**:

- answering customer queries about the product in a timely and accurate way;
- identifying customer needs and helping customers use specific features;
- updating our internal databases with information about technical issues and useful discussions with customers;
- knowing our products inside and out so that you can answer questions;
- following up with customers to ensure their technical issues are resolved.

**Requirements**:
*experience working with customer support;
*familiarity with our industry is a plus
*superb written and verbal communication skills;
*excellent communication and problem-solving skills
*patience when handling tough caseS

*experience in blockchain is preferred.

Compulsory languages:
**English (professional proficiency)**

**Job Types**: Full-time, Permanent

**Salary**: AED3,000.00 - AED4,000.00 per month

Application Question(s):

- Do you have knowledge and experience in blockchain Game?
- Are you currently in Dubai? If yes, How soon you can join us if you are selected?
- Are you currently employed? If yes what is your notice period?

**Experience**:

- Customer Support: 1 year (required)

**Language**:

- English (required)



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