Customer Support Representative
4 days ago
**Job duties**
- Providing timely and accurate information about the company's products or services, pricing, policies, and procedures.
- Maintaining a positive and professional attitude towards customers and representing the company in a positive light.
- Meeting performance metrics related to call volume, response time, customer satisfaction, and other key performance indicators (KPIs).
**Skills required**:
- _**Strong communication skills: You should be able to communicate both in English & Hindi**_
- Active listening: You should be able to actively listen to customers, understand their needs and concerns, and provide solutions accordingly.
- Technical proficiency: You should have a good understanding of the company's products or services and be able to troubleshoot technical issues with customers.
- Time management: You should be able to manage your time effectively and prioritize tasks based on their level of urgency.
- Multitasking: You should be able to handle multiple customer inquiries and issues simultaneously while maintaining a high level of accuracy and attention to detail.
Contract length: 2 months
**Salary**: AED2,500.00 - AED3,000.00 per month
**Language**:
- English (required)
- Hindi (required)
**Speak with the employer**
+91 8075153284
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