Rail Competence Centre Team Leader
4 weeks ago
**Rail Competence Centre Team Leader**
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
Global Forwarding Freight - United Arab Emirates has an opening for a **Rail Competence Centre Team Leader** **where you will Oversee operations for the Rail & Road Freight department. Join us now in connecting people and improving lives.
**In this Rail Competence Centre Team Leader position**
- You will oversee road freight & Rail operations activities in Country.
- You will identifying new opportunities to grow and expand the customer base, actively engage with customers to develop our business.
- You will actively manage key stakeholders on various levels Management, regional management, own team, shippers & carriers to drive the success of the road freight department.
- You will analyse daily, weekly, and monthly development of key KPIs.
- You will ensure compliance with company/ local statutory obligations and legislation related to safety, health, security environment & quality.
- You will work on RFQ/RFI’s for business allocated to Competency Centre.
- You will work with key stakeholders to ensure Control Tower operations provides on-time service for
- Pre-carriage activities within country allocated to Control Tower
- Cross-border movement within countries allocated to Control Tower
- Customs agent/Customs team for green light process for clearance
- Customs agent/Customs team for timely clearance as per agreed timeline
- Provide customer with timely update on shipment status
**Now, here’s what we need from you**
- A Bachelor’s Degree or equivalent experience/qualification
- 5 years of operational Road freight experience
- 2 years leadership experience
- Interest in digital solution
**We offer**:
- Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
- Possible further career development
- Competitive salary
**Why join DHL Global Forwarding?**
Our **TOP EMPLOYER prestigious certification** attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.
We aspire to become the undisputed leader in our industry, **when people think of forwarding; we want them to think DGF **because we have:
- The** largest global network** with more than ~30,000 passionate employees
- The most **efficient processes** and **fastest response times**:
- The **best solutions** and **best customer service**
**Our Vision**:The Logistics Company for the World.
**Our Mission**:Excellence. Simply Delivered.
**Our Purpose**:Connecting People, improving lives.
**Our Values**:Respect & Results
**Our Goals**:Employer, Provider, and Investment of Choice, Living Responsibility
- DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics._
**Work Authorization**
- DHL Global Forwarding will only employ those who are legally authorized to work in UAE. This is not a _position for which visa sponsorship will be provided. Individuals who need sponsorship for work _authorization, now or in the future, are not eligible for hire for this role_
-
Head of Rail Competence Centre
4 weeks ago
Dubai, United Arab Emirates DHL Full time**Head of Rail Competence Centre** Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time...
-
Head of Rail Competence Centre
1 day ago
Dubai, United Arab Emirates DHL Full time**Head of Rail Competence Centre** Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time...
-
Head of Rail Competence Centre
1 week ago
Dubai, Dubai, United Arab Emirates DHL Full timeHead of Rail Competence CentreWould you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and...
-
Head of Rail Competence Centre
4 weeks ago
Dubai, United Arab Emirates DHL Full time**Head of Rail Competence Centre** Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time...
-
Rail Competence Centre Operator
4 weeks ago
Dubai, United Arab Emirates DHL Full time**Rail Competence Centre Operator** Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no...
-
Rail Competence Centre Operator
1 week ago
Dubai, Dubai, United Arab Emirates DHL Full timeRail Competence Centre OperatorWould you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and...
-
Contact Centre Team Leader
4 weeks ago
Dubai, United Arab Emirates GCH HR CONSULTANCY Full time**Real Estate/BPO/Banking/Finance/Collections agency industry sectors.**_ **Job Brief** The role of the Team Leader is to lead, manage, engage, and develop a team of telephony advisors who provide front line sales and support to our guests or travel agent partners. This role is key in supporting the delivery of the company key performance targets and the...
-
Contact Centre Team Leader
1 week ago
Dubai, Dubai, United Arab Emirates GCH HR CONSULTANCY Full timeReal Estate/BPO/Banking/Finance/Collections agency industry sectors._Job BriefThe role of the Team Leader is to lead, manage, engage, and develop a team of telephony advisors who provide front line sales and support to our guests or travel agent partners. This role is key in supporting the delivery of the company key performance targets and the Contact...
-
Contact Centre
2 weeks ago
Dubai, United Arab Emirates CharterHouse Full time**Job description**: Charterhouse is working with an established organisation in Dubai, who is looking to hire Contact Centre Agents and Team Leaders to support their expanding business. **About the role** You will also be responsible for certain account enquiries, customer complaints, as well as support issues and responding accordingly. All queries must...
-
Contact Centre Team Leader
4 weeks ago
Dubai, United Arab Emirates The Emirates Group Full timeJob Purpose: Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual and contact centre targets and objectives. Assist the Manager in driving improved overall performance in the department. Job Outline: - Coach, develop, and motivate a team of agents within the contact...
-
Contact Centre Team Leader
1 day ago
Dubai, United Arab Emirates The Emirates Group Full timeJob Purpose: Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual and contact centre targets and objectives. Assist the Manager in driving improved overall performance in the department. Job Outline: - Coach, develop, and motivate a team of agents within the contact...
-
Contact Centre Team Leader
4 weeks ago
Dubai, United Arab Emirates The Emirates Group Full timeJob Purpose: Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual and contact centre targets and objectives. Assist the Manager in driving improved overall performance in the department. Job Outline: - Coach, develop, and motivate a team of agents within the contact...
-
Contact Centre Team Leader
1 week ago
Dubai, Dubai, United Arab Emirates The Emirates Group Full timeJob Purpose: Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual and contact centre targets and objectives. Assist the Manager in driving improved overall performance in the department.Job Outline: Coach, develop, and motivate a team of agents within the contact centre....
-
Contact Centre Team Leader
4 weeks ago
Dubai, United Arab Emirates MISTER BAKER LLC Full timeLead and manage a team of customer service representatives to achieve performance targets and service level agreements. - Provide ongoing coaching, training, and development to team members to enhance their skills and knowledge. - Monitor and evaluate team performance, providing feedback and implementing corrective actions as necessary. - Foster a positive...
-
Team Leader
1 week ago
Dubai, Dubai, United Arab Emirates Global Career Heights (GCH) Full timeWe are GCH Human Resource currently hiring for one of our reputed leading developers in Dubai LocationDesignation: Team Leader Contact CenterExperience: 4 to 5 Years of exp in Contact CenterPreferably Arabic speakersLocation: DubaiResponsibilities: To ensure the effective and efficient running of the Call Centre. To ensure that all guests have the best...
-
Contact Centre Team Leader
1 week ago
Dubai, Dubai, United Arab Emirates MISTER BAKER LLC Full timeLead and manage a team of customer service representatives to achieve performance targets and service level agreements. Provide ongoing coaching, training, and development to team members to enhance their skills and knowledge. Monitor and evaluate team performance, providing feedback and implementing corrective actions as necessary. Foster a positive and...
-
Team Leader
1 month ago
dubai, United Arab Emirates Piccoli Kids Play Area Full timeOperations and Strategic PlanningEnsure that the Centre is running in full compliance with mandated rules and regulations • Assist the Centre Manager with the running of the daily team briefs and follow-upHave full knowledge and experience across every division within the Centre and lead the Play Mates by example, providing all required support and...
-
Team Leader
3 weeks ago
dubai, United Arab Emirates Piccoli Kids Play Area Full timeOperations and Strategic PlanningEnsure that the Centre is running in full compliance with mandated rules and regulations • Assist the Centre Manager with the running of the daily team briefs and follow-upHave full knowledge and experience across every division within the Centre and lead the Play Mates by example, providing all required support and...
-
Team Leader
4 weeks ago
Dubai, United Arab Emirates Team Authentic Commercial Brokers LLC Full time**Hiring Team Leader** We are looking for a high-performing Team Leader for CREDIT CARDS to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans. Ability to hire, manage and train competitive sales team to...
-
Team Leader
1 week ago
Dubai, Dubai, United Arab Emirates Piccoli Kids Play Area Full timeOperations and Strategic PlanningEnsure that the Centre is running in full compliance with mandated rules and regulations • Assist the Centre Manager with the running of the daily team briefs and follow-upHave full knowledge and experience across every division within the Centre and lead the Play Mates by example, providing all required support and...